Job Overview Moa Coffee is seeking a dedicated and relentless Assistant Store Manager to join our team at the Woodside location and help us continue our exciting journey of growth. As Assistant Store Manager, you'll support the owners in overseeing daily operations, ensuring the store runs efficiently while upholding company standards, barista culture, and a high level of customer experience. You'll work closely with the owners to lead and inspire your team toward operational and service excellence.
Duties:
Team Training :
Onboard and train new team members, ensuring they embrace our culture and values.
Inventory Management :
Keep stock levels accurate. Order & manage inventory efficiently.
Customer Service Excellence :
Provide exceptional service and swiftly resolve any customer issues.
Team Leadership :
Motivate and lead the team to continuously improve and excel.
Coaching and Feedback :
Offer regular coaching and constructive feedback to team members.
Strategic Implementation :
Assist in creating and implementing strategies, rules, and regulations to enhance autonomy.
Scheduling and Availability :
Manage schedules and be available on-call to handle last-minute call-outs.
Compliance Audits :
Conduct routine store audits to ensure adherence to company policies and procedures.
Qualifications:
Proven experience in a management role, preferably as an Assistant Store Manager or similar position. Flexible availability , including weekends Proficiency with Microsoft Office Suite or Google Docs/Sheets. Strong time management and organizational skills, with attention to detail Skilled in conflict resolution and professional problem-solving Clear, confident, and professional communication , with a growth-oriented leadership style Bachelor's Degree (Preferred) Valid Food Handler's Certificate (Required) If you're passionate about coffee, food & beverage, love leading a team, and are excited about growing with us, we'd love to hear from you!
Perks:
- Free food & drinks during shifts
- Employee discount off shifts
- Gym Reimbursement (after 1 year)
Pay:
The hourly pay calculated is based on a base pay (depending on experience) + average tips we receive.
Job Type:
Full-time Expected hours: 35
Job Type:
Full-time Pay:
$22.00
00 per hour
Benefits:
Employee discount
Work Location:
In person