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Busser / Banquet Worker / Cafeteria Attendant
Mansfield, OH

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Hampton Inn & Suites Mansfield-South

Breakfast Attendant

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Job Description

Position Summary:
The Breakfast Attendant is responsible for delivering Hamptonality by providing exceptional guest service during breakfast hours. This position ensures the breakfast area is clean, fully stocked, welcoming, and operating efficiently while maintaining Hilton brand standards and food safety requirements.
Essential Duties and Responsibilities:
Set up and prepare the complimentary breakfast according to Hampton Inn & Suites brand standards. Ensure all food and beverage items are fully stocked throughout service hours. Monitor quality, temperature, freshness, and presentation of food items. Greet guests warmly and provide friendly, professional customer service. Maintain a clean, organized, and sanitary breakfast area, including dining tables, counters, and beverage stations. Wash dishes, utensils, and serving equipment as needed. Follow all food safety, sanitation, and health department regulations. Clean and restock breakfast area after service. Properly store food and supplies according to hotel procedures. Monitor inventory levels and notify management when supplies need replenishment. Remove trash and recyclables from breakfast and kitchen areas. Assist guests with questions regarding breakfast offerings and hotel amenities. Report guest concerns and maintenance issues promptly to management. Maintain a positive attitude and professional appearance at all times. Qualifications Excellent customer service and communication skills. Ability to work independently with minimal supervision. Dependable attendance and punctuality. Ability to stand and walk for extended periods. Ability to lift, carry, and move up to 30 pounds. Previous food service, hospitality, or customer service experience preferred but not required. Food handler certification preferred, where required by local regulations. Physical Requirements Frequently standing, walking, bending, reaching, and lifting. Ability to work early morning shifts, including weekends and holidays. Ability to safely operate kitchen and cleaning equipment. Schedule Typically scheduled between 5:00 AM and 11:00 AM , though shifts may vary based on hotel occupancy and business needs. Must be available to work weekends and holidays. Hamptonality Expectations At Hampton Inn & Suites, team members are expected to: Create memorable guest experiences. Demonstrate a friendly and welcoming attitude. Treat every guest with respect and professionalism. Take ownership of guest concerns and assist in resolving issues promptly. Work collaboratively with all hotel departments to ensure guest satisfaction.
Pay:
$13.00 - $16.00 per hour Expected hours: 32.0 - 36.0 per week
Benefits:
Employee discount Paid time off Application Question(s): Can you work weekends?
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements