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Busser / Banquet Worker / Cafeteria Attendant
Appleton, WI

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Stone Arch Brewpub, Inc.

Assistant Catering and Events Director

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Job Description

Assistant Catering and Events Director Stone Arch Brewpub is seeking a passionate, detail-oriented, and high-energy Assistant Catering and Events Director to join our team in Appleton, WI . If you love creating unforgettable experiences, thrive in a dynamic hospitality environment, and are ready to lead by example, we want to hear from you! In this role, you will work closely with the Catering Director and management team to orchestrate both onsite and offsite events. This position offers a unique, flexible schedule that scales with our events—ranging from full-time hours during peak busy seasons to part-time hours during slower periods.
Key Responsibilities Event Orchestration & Leadership Execute Event Timelines:
Direct events seamlessly according to the Banquet Event Order (BEO) timelines found in Tripleseat.
Onsite & Offsite Management:
Oversee the setup, execution, and breakdown of events both at the brewpub and at various offsite venues. Lead by
Example:
Work hand-in-hand with event staff, observing needs and actively assisting with tasks on the floor to ensure everything runs smoothly.
Client Coordination:
Conduct final reviews with clients prior to their events to guarantee our execution perfectly aligns with their vision.
Operations & Team Management Staff Scheduling:
Schedule event staff and communicate schedules to the team at least one week in advance, while keeping the Catering Director fully informed.
Time Tracking:
Monitor and track employee timesheets for accuracy.
Logistics & Inventory:
Load vehicles with necessary equipment based on the Catering Director's pack lists. You will share responsibility for managing dishes and event inventory.
Communication & Maintenance:
Manage ongoing email correspondence with customers and internal management. Report any equipment issues immediately to the Catering Director.
Team Collaboration:
Attend mandatory weekly alignment meetings with the catering team, management, and ownership.
What We Are Looking For Guest-First Attitude:
A warm, welcoming personality dedicated to delivering the best service in the area, maintaining a "customer is always right" approach whenever possible.
Dependability:
Exceptional punctuality, reliability, and strong organizational habits.
Software Familiarity:
Experience with or willingness to learn Tripleseat event management software.
Physical Capability:
Ability to lift up to 50 pounds and collaborate with staff on heavy lifting and event setup.
Driving Requirements:
A valid driver's license and a driving record that qualifies for coverage under our company insurance policy.
Schedule Flexibility:
Open availability to accommodate shifting seasonal hours based on event bookings (nights and weekends required). Compensation & Benefits Competitive Hourly Wage ($16-$18/hour depending on experience) + inclusion in the catering event tip pool . For information regarding benefits eligibility and company policies, please refer to the Stone Arch Employee Handbook.
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance