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Client Care Specialist (CCS)-Front Desk FYZICAL Therapy and Balance Centers, has an immediate opening for a full time CCS-Front Desk associate for our Anchorage clinic. The CCS-Front Desk will lead the effort to promote a patient-first agenda through courteous and professional communications while serving as the initial point of contact for clinic visitors, staff, and referring physicians. The ideal candidate enjoys and cares deeply about the well-being of others, has prior experience working in the field of medicine, and is ready to greet patients with a smile and an air of optimism and encouragement. The CCS-Front Desk works closely with clinicians, clinic staff, referring physicians, and, when appropriate, the patient's family to ensure a successful outcome and positive treatment experience. Responsibilities and Duties CCS-Front Desk greets all clinic visitors. Administer all front office communications (phone, fax, mail service, answering machine, and others). Assists patients with intake paperwork and ensures completeness and accuracy to the best of their ability. Schedules patient appointments and provides patients with a record of future appointments. CCS-Front Desk accepts payment for services. Administers the retail concession and assists clinic visitors with the purchase of therapeutic products. Maintains the inventory of retail concessions. Maintains open communications with the patient's referring physician. Collaborates with clinicians and clinical staff to reduce cancellations and no-shows. CCS-Front Desk adheres to all legal and ethical standards of confidentiality. Maintains an organized and efficient workspace and a high level of detail when completing tasks. Maintains a respectful demeanor and conducts oneself in a manner consistent with the highest standards of honesty, courtesy, integrity, and professionalism. Actively participates in promoting clinic efficiency and productivity goals. Qualifications and skills required High School Diploma or equivalent. Two (2) years of clinical experience in medical administration. This position is fulltime. Pay is DOE and benefits include PTO (vacation and sick leave). 401K, Health Care, and 6 paid holidays. For consideration, please fax (907) 376-6366 or email your cover letter and resume to chrissy.zumbrunnen@fyzical.com. Call (907) 376-6363 and ask for Chrissy if you have any questions. We look forward to hearing from you!

Job Type:

Full-time Pay:

$16.00 - $22.00 per hour

Benefits:

Paid time off

Work Location:

In person