Find & Apply For Concierge Jobs in Springdale, Arkansas

We are looking for a Part Time Guest Care Representative to act as the first point of contact for the customers who visit our salon or contact us to learn about our beauty and spa services. Currently, we are looking for a candidate to, ideally, fill Monday 9:30am-6pm, Tuesday 2-6pm, Wednesday 9:30am-2pm, Thursday 9:30am-2pm, and Friday 2-6pm. In this role, you will be required to greet and welcome guests, secure bookings, manage appointment schedules, process transactions, and assist with light sales, marketing and administrative duties. To be successful in this role, you should be highly organized and able to manage clients with grace, even during peak demand. Ultimately, you will help boost our reputation by building friendly, trusting relationships with customers and fellow team members.

Responsibilities:

Greeting and welcoming guests in a friendly and professional manner. Tending to guests needs, inquiries and complaints. Informing providers about customer appointments and requirements. Managing phone calls, emails, deliveries, and office inventory. Processing bookings and cancellations as well as managing appointment schedules. Ensuring that the retail/reception area is kept clean and professional. Assisting with marketing and sales by providing customers with information on promotions and new products and services. Processing transactions and issuing receipts. Performing administrative tasks such as filing and updating records. Opening and/or closing the salon. Assisting with laundry and keeping the salon and spa clean and tidy. Requirements High school diploma or GED Proficiency in administrative computer software such as Google Suite, MS Word, and MS Excel Social media knowledge; especially Instagram and Facebook. The ability to remain calm and professional in stressful situations Exceptional customer service skills The ability to learn how to navigate new computer software quickly and easily Consistent professional presentation and a pleasant demeanor The ability to work both independently and closely with a team Strong written and verbal communication skills Excellent time management, organizational abilities, and record-keeping skills Experience in a similar role preferred, but not required

Job Type:

Part-time Pay:

From $16.00 per hour

Benefits:

On-the-job training Professional development assistance

Work Location:

In person