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Hospitality
Concierge
Granite Bay, CA
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Moss Hair Salon + Spa

Salon Operations + Experience Lead

Job Description

Salon Operations

+ Experience Lead Moss Hair Salon

+ Spa Granite Bay, CA Job Details Full-time $23 - $28 an hour 19 hours ago Benefits Paid time off Employee discount Qualifications Computer literacy Filing Administrative experience Multi-line phone systems Typing Clerical experience Full Job Description Job Overview We are seeking an energetic and detail-oriented Salon

+ Spa Hospitality Concierge to be the welcoming face of our luxurious salon and spa. In this vital role, you will create a warm, professional environment by managing front desk operations, assisting clients with their inquiries, and coordinating appointments seamlessly. Your enthusiasm and organizational skills will ensure every guest experiences exceptional service from the moment they walk through our doors. This paid position offers an exciting opportunity to be part of a vibrant team dedicated to delivering outstanding client care and memorable experiences. Responsibilities Greet clients warmly upon arrival, providing friendly and professional front desk service Answer multi-line phone systems promptly, using excellent phone etiquette to assist with inquiries and appointment scheduling Manage appointment bookings efficiently using office management software and maintain accurate client records Handle administrative tasks such as filing, data entry, proofreading, and maintaining organized client files Support office operations by managing correspondence, scheduling meetings, and coordinating daily activities Provide exceptional customer support by addressing client needs, resolving concerns, and ensuring satisfaction Assist with clerical duties including typing documents, managing office supplies, and supporting team members as needed Skills Strong office management skills with proficiency in Microsoft Office applications (Word, Excel, Outlook) Excellent computer literacy and familiarity with multi-line phone systems and phone reception protocols Proven clerical experience with strong organizational skills and attention to detail Exceptional customer service skills with a professional demeanor and positive attitude Effective time management to prioritize tasks in a fast-paced environment Personal assistant experience or previous front desk roles demonstrating multitasking capabilities Ability to proofread documents accurately and maintain high standards of professionalism in all communications Join us as a Salon

+ Spa Hospitality Concierge where your enthusiasm meets your organizational talent! Be part of a team that values exceptional service, personal growth, and creating unforgettable guest experiences every day.

Pay:

$23.00 - $28.00 per hour Expected hours: 32.0 - 40.0 per week

Benefits:

Employee discount Paid time off

Work Location:

In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance
  • Discounts/Reimbursements
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