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Patient Ambassador -

Clerical Location:

Greenbrae, CA 94904

Pay Rate:

$30.00 per hour

Employment Type:

Temporary Contract Contract Length:

13

Weeks Schedule:

Four 10-hour day shifts per week (40 hours/week)

Shift Start Times:

5:30 AM or 9:00 AM, variable

Specialty:

Clerical / Administrative Support Job Overview We are seeking a friendly, professional, and customer-focused Patient Ambassador - Clerical to provide temporary support at an acute care medical center. The ideal candidate will serve as the initial point of contact for patients and visitors, helping create a welcoming and positive hospital experience. Key Responsibilities Serve as the initial point of contact for patients, visitors, and guests. Provide excellent customer service and maintain a professional, welcoming demeanor. Greet and assist patients and visitors upon arrival. Provide wayfinding assistance and directions throughout the medical center. Issue visitor badges and assist with visitor access procedures. Answer routine questions and provide accurate information in response to inquiries. Use Microsoft Teams, Outlook, Epic, and PassagePoint to support daily operations. Maintain patient confidentiality and follow hospital policies and procedures. Provide holiday coverage as required. Qualifications and Requirements Minimum of 1 year of relevant work experience in customer service, reception, administrative support, or a similar role. Excellent verbal communication and interpersonal skills. Strong customer service and problem-solving abilities. Previous experience using Microsoft Teams, Outlook, and Epic . Familiarity with PassagePoint is preferred; training may be provided. Current BLS certification required. Ability to work four 10-hour day shifts per week, with a variable start time of 5:30 AM or 9:00 AM. Willingness to work holidays as required. No state professional license required.

Facility Information Facility Type:

Acute Care Hospital Bed Size:

150-500 beds

Trauma Level:

Not applicable

EMR System:

Epic Additional Assignment Details Guaranteed Hours:

Confirm with the facility.

Contract Duration:

13 weeks Why Join Us? Join a healthcare team where your customer service and organizational skills help patients and visitors feel welcomed, informed, and supported throughout their hospital experience. Apply today to be considered for this temporary Patient Ambassad or opportunity. IND2

Pay:

$28.00 - $30.00 per hour Expected hours: 40.0 per week

Work Location:

In person