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Pet Concierge Salty Dawg Pet Salon and Bakery 1701 Rollins Way, Columbus, GA 31904 $12 - $13 an hour - Part-time Apply with Indeed Job Overview At Salty Dawg Pet Salon + Bakery, our Pet Concierge is the first and last impression for every pet parent and pet guest. This role is essential in creating a welcoming, organized, and elevated salon experience while supporting daily operations and helping maintain smooth service flow. The ideal candidate is customer-focused, detail-oriented, and passionate about both pets and people.

Responsibilities:

Welcome pet parents and pet guests warmly upon arrival Manage client check-in and check-out with accuracy and professionalism Answer phones, texts, emails, and online inquiries Schedule grooming appointments based on groomer availability and client needs Educate clients on services, pricing, memberships, and add-on options Promote retail products and salon services when appropriate Maintain accurate client and pet records in our CRM Assist in managing appointment flow to support operational efficiency Address client questions, concerns, and feedback with patience and professionalism Maintain cleanliness and organization of the front desk and lobby areas Support the grooming team to ensure a seamless client experience

What We're Looking For:

Strong customer service and communication skills Previous front desk, reception, or customer-facing experience preferred Comfortable working in a fast-paced environment Organized, dependable, and detail-oriented Basic computer skills and ability to learn salon systems Comfortable around dogs of all sizes and temperaments

• Sales-minded with the ability to recommend services and products Positive attitude and team-player mentality

Pay:

$12.00 - $13.00 per hour Expected hours: No more than 25.0 per week

Benefits:

Dental insurance Employee discount Flexible schedule Health insurance Vision insurance

Work Location:

In person