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Hospitality
Concierge
Atlantic, IA
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Now viewing: Weekend Welcome Desk Staff
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Nishna Valley Family YMCA

Weekend Welcome Desk Staff

Job Description

Overview Join our team as a Weekend Welcome Desk Staff member and be a friendly, welcoming face for our members and guests. Your positive attitude and exceptional customer service will help create a great experience from the moment they walk through our doors. This position requires availability to work most weekends, including some holiday weekends, between 7:00 AM and 6:00 PM. Must be able to work 3-4 weekend shifts a month. Responsibilities Serve as a welcoming and friendly first point of contact for members and guests, creating a positive experience from the moment they enter the Y. Provide exceptional customer service with a warm, approachable attitude, helping every member and guest feel welcomed, valued, and supported. Utilize basic computer skills to complete administrative tasks, assist members with questions and requests, and maintain accurate information. Answer and direct incoming phone calls with professionalism, courtesy, and excellent phone etiquette. Skills Be organized, motivated, personable, and adaptable, with a strong commitment to providing exceptional customer service. Demonstrate excellent written and verbal communication skills, along with creativity, resourcefulness, and the ability to think outside the box.
Job Type:
Part-time Pay:
From $11.00 per hour
Benefits:
Employee discount Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance
  • Discounts/Reimbursements
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Total Score
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