Find & Apply For Concierge Jobs in Lafayette, Louisiana

Essential Duties and Responsibilities:

Answer inbound calls relating to our Referral line Knowledge of current patient database and billing system Solid understanding of the products and services offered by the company to assist callers Assist with collecting data for referral sources Direct referral sources to the appropriate sales contact

Minimum Qualifications:

Bachelor's degree a plusHands on experience with CRMS softward and MS OfficeExcellent organizational skills and multi taskingStrong phone contact handling skills and active listening skills

Preferred Knowledge, Skills, and Abilities:

Outstanding customer service skills and dedication to providing exceptional customer serviceSkilled in time management when working independently or as part of a team while ensuring deadlines are metStrong interpersonal and emotional intelligence skills to effectively problem solve and present solutionsUnderstands and adheres to confidentiality requirements in relation to patient nformation