Find & Apply For Concierge Jobs in Danvers, Massachusetts

Brightview Senior Living is seeking a part-time Concierge to be the welcoming first point of contact for residents, families, and visitors. In this hospitality-focused role, you'll manage the front desk, answer phones, coordinate visitor check-ins, and assist with resident requests and community information. You'll support sign-ups for activities, arrange transportation or services, and ensure common areas remain inviting. Working closely with our care and hospitality teams, you help create a safe, responsive, and warm environment that reflects our resident-first culture and enhances each resident's daily experience. Responsibilities Serve as the first point of contact for residents, families, and visitors at the front desk Answer and direct phone calls and respond to resident and family inquiries Coordinate visitor check-ins and maintain a secure, welcoming lobby environment Assist residents with information, requests, and service coordination Support sign-ups and communication for resident activities and events Help arrange transportation and appointments as needed Maintain accurate logs, basic records, and documentation at the front desk Collaborate with care and hospitality teams to support resident needs Monitor common areas to ensure they remain clean, safe, and inviting Follow community safety, security, and emergency procedures Required Skills Front desk operations Customer service Multi-line phone systems Scheduling and coordination Basic computer skills Recordkeeping and documentation Conflict de-escalation Time management Safety and emergency procedures Data entry