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Hospitality
Concierge
Lenox, MA
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Canyon Ranch® has been a trailblazer and an industry-leading proponent of the wellness lifestyle since its founding in 1979. Canyon Ranch has imparted integrative expertise to millions of guests, with established wellness destination resorts in Tucson, Arizona and Lenox, Massachusetts. At these acclaimed properties, guests can achieve their goal of living younger longer. In addition, Canyon Ranch operates North America's largest day spa at The Venetian® hotel in Las Vegas, Nevada. Canyon Ranch is a recipient of Travel + Leisure's Best Spa Award, as well as the Condé Nast Traveler Best Destination Spa Award. Most recently, Canyon Ranch was honored by the
MICHELIN
Guide as the top wellness hotel and #1 resort in the Americas. with the Tucson and Lenox resorts having received prestigious
MICHELIN
Keys recognizing excellence in hospitality.
WHAT YOU'LL DO AS A CANYON RANCH COLLEAGUE
Warmly welcome guests, assist with luggage and valet services, and facilitate smooth check-ins and check-outs. Serve as a knowledgeable resource for ranch amenities, activities, and local attractions. Safely operate shuttle vehicles, manage guest vehicle logistics, and maintain accurate records of vehicles and keys. Set up and break down areas for events, classes, and guest experiences, handling supplies and equipment as needed. Maintain cleanliness, organization, and safety of public areas, event spaces, and guest amenities; report maintenance needs promptly. Support operational tasks including delivering linens, packages, and mail, tracking inventory, and assisting with labeling and shipping.
WHAT YOU'LL NEED TO BE SUCCESSFUL
Availability Thursday, Friday, Sunday from 2:30 PM - 11:00 PM, preferred. High school diploma or equivalent required Valid driver's license with an acceptable driving history. Previous experience in hospitality or customer service required. Strong interpersonal and communication skills to interact with guests effectively. Ability to work in a fast-paced, team-oriented environment with a focus on guest satisfaction.
WHAT YOU'LL RECEIVE AS A CANYON RANCH COLLEAGUE
Use of services and facilities including the spa, fitness classes, lectures, and overnight stays at all Canyon Ranch locations nationwide. work environment with opportunities for professional growth.
