Find & Apply For Concierge Jobs in Andover, Minnesota

Purpose:

A vital member of the Crossover Team. Responsible for ensuring an efficient and friendly atmosphere for the clinic's reception area and front desk activities including appointment scheduling, checking-in patients, verification of data with patients, chart preparation, answering and routing incoming calls, providing assistance for the coordination of patient flow, and providing administrative support as needed.

Responsibilities:

Ensure the efficient and friendly atmosphere of the front reception area. Greet patients and visitors in a welcoming, friendly, caring and respectful manner. Keep reception area neat, orderly, and clean. Maintain therapists' schedules, scheduling patients into therapist schedules, canceling and rescheduling appointments, and alerting staff upon a patient arrival or change in their appointment. Direct all incoming calls to the appropriate person. Help with patient arrival intake paperwork and processes Assume responsibility for clinic opening and closing activities when assigned. Perform delegated insurance related responsibilities including collecting and validating insurance information, obtaining prior authorizations, tracking insurance referrals, and collecting co-pays. Monitor for flags from verification team for follow-up Assist in patient outreach and follow-ups as assigned Assist with marketing and social media campaigns as assigned. Participate in events to represent Crossover in the community as assigned. Other responsibilities as may be assigned to assist with the efficiency, quality, and effectiveness of administrative and clinical services

Qualifications:

High School diploma or equivalent. 18+ Post high school or technical school education encouraged. Previous reception/front desk experience in a medical office/clinic preferred with proficiency working with

EMRs Pay:

From $19.00 per hour Expected hours: 32.0 per week

Benefits:

401(k) Health insurance Paid time off

Work Location:

In person