Find & Apply For Concierge Jobs in Bloomington, Minnesota

Job Summary The Floor Coordinator position is to provide our ccolleagues and their clients with unique, hospitality-based experience. This individual is the "go to" person and is responsible for providing information or direct assistance to all colleagues and visitors on their assigned floors or the entire office at a single floor location. The characteristics of the position require excellent communication and issue resolution skills along with a pleasant personality and a love for interaction with people. Responsibilities include but will not be limited to: Visible support for colleagues and visitors in the office for ad hoc questions with the goal being to, (1) complete the request or (2) direct them to the right resource to complete the request. Optimization of conference rooms and agile workspaces to include Real time support for all meetings, hoteling and agile space needs Tier 1 audio visual support Assistance with beverage setups Escort caterers to conference rooms for food placement-coordination and food removal Provide standard CRE approved general supplies for meetings as needed Refresh of conference, phone and huddle rooms to ensure approved supplies are present, chairs are reset to the lowest position and turned inward, and AV equipment is functional Assist with building facilities requests via building management portals and systems Assist with new hire orientation and badge access and collection Assist with the assignment of daily hoteling space for colleagues and visitors, if requested Conduct floor walks to ensure space is maintained, clutter free and conference rooms are "meeting ready" Assist with colleague lockers and smart lockers, if applicable (troubleshooting, assignment) Manage and restock inventories for all spaces to include all CRE approved general supplies Awareness of the location of emergency supplies, AED's and First Aid Kit(s). Assist with administering local emergency/security protocols as approved by the Building Office and Corporate Real Estate Work directly with coffee vendors, Royal Cup/Sodexo to submit product supply orders, receive and distribute to each break room and colleagues' kitchens Load and unload dishwasher, as applicable Provide training on all office appliances to colleagues as needed (Nespresso, Bevi, Follet) Ensures all furniture is functional, report any issues or damages to the designated Corporate Real Estate point of contact for directions on repair Data collection to include CBPS performance reports, corporate real estate related logs and databases Distribute PPE supplies to all common areas and shared workspaces (sanitizing wipes). Ensure masks and gloves are in inventory. Requirements Experience in hospitality, hotel operations, hotel management, or a related guest-facing role; hotel or resort experience is valued. Customer service, client communication, and front desk skills, with confidence handling phone communication. Familiarity with hospitality management practices, guest services, and hospitality reservation systems; OPERA or other PMS experience is preferred. Ability to communicate in English; bilingual or multilingual skills are welcome. Sound judgment, attention to detail, and readiness to follow established procedures while supporting guests and coworkers.

Pay:

$24.00 - $25.76 per hour Expected hours: 40.0 per week

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Experience:

Hospitality:

3 years (Preferred)

Work Location:

In person