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PRN Concierge/Receptionist 3737 Bryant Avenue South, Minneapolis, MN 55409 Up to $16.37 an hour - Part-time Job description

Preferred Experience:

Previous experience as a receptionist/concierge in a health care setting preferred. Previous clerical experience.

Required Knowledge, Skills, and Abilities:

Work independently and multi-task. Ability to maintain professional demeanor and appropriate Workplace Behaviors at all times. Strong customer service skills. Ability to actively listen to residents, team members, and other guests and communicate information as appropriate to others. Organize and follow-through on tasks and projects, with attention to detail. Anticipate the needs of residents, families, team members, and other guests. Respond to emergency calls/situations promptly while demonstrating sound judgment.

•Demonstrate proficient use of computers and computer programs including Microsoft Excel and Microsoft Word. Ability to think critically in difficult situations. Embrace and live out qualities of servant leadership. Foster and adhere to COMPANY's Mission, Vision, and Values.

Major Position Accountabilities:

Answer concierge desk telephone in a timely and professional manner using the COMPANY standard greeting. Monitor exits through cameras on the concierge desk computer. Alert other team members when an alarm (fire panel or nurse call system) requires attention. Forward calls to the appropriate resident or team member. Greet and sign-in visitors, vendors, volunteers, contractors, and others and assist in directing them to their destination or individual. Interact with residents and guest and assist them as needed. Deliver packages or mail to the correct individuals. Provide support to residents, team members, and guests as directed by supervisor. Be familiar with emergency policies and procedures, as well as update contents as directed by community leaders/Emergency Preparedness manager. Maintain designated records and logs of daily occurrences. Notify supervisor of unusual occurrences that could place a resident, visitor, team member, and/or the community at risk. Maintain confidentiality of resident information at all times. Update spreadsheets with key resident information to support the overall operations of the community. Update and maintain the community specific channel that streams into resident apartments and common areas, as available. Follow policies and procedures for quality of life, person-centered care, and trauma informed care according to role specific responsibilities. Other duties as assigned.

Job Type:

Part-time Pay:

Up to $16.37 per hour Ability to

Commute:

Minneapolis, MN 55409 (Preferred) Ability to

Relocate:

Minneapolis, MN 55409: Relocate before starting work (Required)

Work Location:

In person