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Director of First Impressions Onur Marble and Granite INC Bristol, PA Job Details Full-time $20 - $25 an hour 13 hours ago Benefits Paid holidays Health insurance Dental insurance Paid time off Qualifications Email marketing Phone communication Attention to detail Organizational skills Office phone management Full Job Description Director of Showroom Experience (Receptionist / Client Experience Coordinator)

Location:

2900

Veterans Highway, Bristol, PA Job Type:

Full-Time Compensation:

$20-25 per hour (based on experience) + Bonus About Onur Marble Granite For over 20 years, Onur Marble Granite has been helping homeowners, designers, builders, and commercial clients bring their spaces to life through premium stone surfaces and exceptional craftsmanship. What sets us apart is simple: we don't just sell countertops—we create an experience. Every client who walks through our doors should feel welcomed, valued, and confident that they're working with a team that genuinely cares about their project. We're looking for someone who can serve as the face of our showroom and help create a memorable first impression for every visitor. Position Overview As our Director of Showroom Experience, you will be the first person clients meet when they visit our showroom. This role combines hospitality, organization, branding, and administrative support to ensure every client receives an exceptional experience from the moment they walk through our doors. This is not a traditional receptionist position. We are looking for someone who takes pride in creating a warm, polished, and professional environment while supporting our team and contributing to our brand presence. What You'll Do Client Experience & Hospitality Welcome homeowners, interior designers, builders, contractors, and commercial clients to our showroom Create a warm, luxury-inspired client experience Offer refreshments and ensure guests feel comfortable and attended to Answer and direct incoming phone calls professionally Manage showroom appointments and visitor flow Maintain a polished and organized showroom environment Team & Administrative Support Assist sales and project teams with day-to-day administrative needs Organize and maintain office documents and files Order office and hospitality supplies as needed Support operational tasks that help the showroom run smoothly Assist with client communications and follow-up when appropriate Marketing & Brand Support Create and schedule social media content Capture showroom photos and project highlights Help maintain a consistent and professional brand presence Support marketing initiatives and email communications as needed What We're Looking For Required Qualities Warm, polished, and professional demeanor Exceptional interpersonal and communication skills Strong organizational abilities and attention to detail Ability to multitask in a fast-paced environment Comfortable interacting with high-end clientele, designers, builders, and homeowners Positive attitude and solutions-oriented mindset Reliable, accountable, and self-motivated Preferred Experience 3-5 years of experience in hospitality, luxury retail, design showrooms, customer service, front desk administration, real estate, or similar client-facing roles Experience managing social media accounts Proficiency with Microsoft Office and/or Canva and/or Adobe Photoshop Experience working in a professional showroom or luxury environment is a plus We Will Train Industry-specific knowledge Scheduling systems Company processes and procedures Why Join Onur Marble Granite? We're not a company where people disappear into departments. Everyone's work is visible, communication is direct, and we depend on one another to deliver exceptional results.

People who thrive here are:

Customer-focused Accountable Practical and solutions-oriented Fast-moving and proactive Committed to continuous improvement Compensation & Benefits Competitive hourly pay: $20-25 per hour (based on experience) Paid overtime opportunities Health insurance (50% employer-paid) Dental insurance (50% employer-paid) Paid holidays Paid time off after one year of employment Opportunities for performance-based bonuses Growth opportunities within a well-established luxury brand Schedule Full-time position Saturday availability required One weekday off each week Overtime opportunities available If you're passionate about hospitality, client experience, and representing a premium brand, we'd love to hear from you.

Pay:

$20.00 - $25.00 per hour Expected hours: 40.0 - 45.0 per week

Benefits:

Dental insurance Health insurance Paid time off

Work Location:

In person