Find & Apply For Concierge Jobs in Summerville, South Carolina

Job Summary:

The Concierge is the first impression of the community. Greeting residents, families, vendors, associates, and other community guests. They answers telephones, responds to routine inquiries, relays calls, and performs a variety of related clerical/ administrative duties including but not limited to emails, creating spreadsheets or flyers, copying, filing, scheduling, and answering any resident or guest associated questions.

Reports to:

Business Office Coordinator/ Executive Director Hours:

7P-7A Essential Functions and responsibilities may include, but are not limited to the following:

• Greets every individual entering through the front door and announces all prospects to Sales & Marketing representative by Name
• Answers the phone to company standards.
• Accepts all incoming packages (mail, floral deliveries, etc.) for residents and departments.
• Maintains Sign-In log for all guests/visitors
• Completes and submits Maintenance Request Work Orders
• May be responsible for making photocopies, sending/receiving faxes, assisting with dry cleaning services, deliveries, etc.
• Maintains the appearance of the common areas by checking for cleanliness, burned out light bulbs, misplaced chairs, etc.
• Maintains appearance of the entryway (both inside and out) and driveway, if applicable
• Maintain Community Security by never leaving the front desk unattended without coverage.
• Maintains all community keys, if applicable
• Completes all necessary Occurrence Reports and distributes to Managers, if applicable.
• Assists with resident/ family grievances.
• Monitors the Daily Resident Safety Check-In System.
• Monitors all applicable door and building alarms, fire panel, and cameras
• Provides property security surveillance on 2nd shift.
• Ensures all emergency systems are restored and logged if applicable.
• Ensures written Medical/Emergency procedures are in place.

Education and Experience:

• Must be 18 years or older. Exceptions may apply depending on state requirements.
• 3 to 6 months related experience preferred and/or similar training.
• Knowledge of senior living, Alzheimer's or a related dementia preferred.
• Per state requirements an active state certification & training.
• Administrative/ Clerical experience preferred.

Physical Demands and Working Conditions:

• This is a physically demanding job that could or does requires providing activities of daily living assistance to seniors and requires lifting and transferring or residents as appropriate.
• Must be able to lift, push, and/or pull 50lbs.

Knowledge and Skills:

• Ability to read and write comprehend simple instructions, short correspondence, and memos.
• Ability to communicate effectively in English with residents, family members and other associates
• Ability to apply common sense understanding to carry out instructions furnished in written or oral form.
• Ability judgment in emergency situations and seeks assistance when needed. Basic level of a skill and can follow written or verbal instructions.
• Basic technical skills to complete a few repetitive and well-defined duties.

Basic knowledge of the organization in order to answer basic questions.

Job Types:

Full-time, Part-time Pay:

$15.00 per hour

Benefits:

401(k) Dental insurance Employee assistance program Health insurance Life insurance Paid time off Vision insurance

Work Location:

In person