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Hospitality
Concierge
Waxahachie, TX
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Gloss Up Nail Bar & Headspa is hiring a Receptionist to join our team! We are looking for someone who is friendly, professional, energetic, responsible, and able to multitask in a fast-paced salon environment.
RESPONSIBILITIES
Welcome and greet customers with a warm, positive attitude
Check customers in and out
Answer phone calls and respond to customer questions
Schedule and manage appointments
Manage walk-in customers and coordinate appointments with technicians
Operate the salon POS system and process payments accurately
Communicate with nail technicians and HeadSpa technicians about appointments and customer needs
Help customers select services and understand service pricing
Assist technicians with supplies, drinks, color books, and other salon needs
Keep the front desk and reception area clean, organized, and presentable
Restock supplies when needed
Help maintain a smooth customer flow during busy hours
Handle customer concerns professionally and respectfully
Follow all salon policies, procedures, and customer-service standards
Assist with other salon duties as needed
REQUIREMENTS
Must be 18 years old or older
Friendly and welcoming personality
Professional attitude and appearance
Excellent customer-service and communication skills
Able to multitask and work efficiently under pressure
Fast learner and comfortable using computers and POS systems
Able to stand and move around for extended periods
Reliable, punctual, and responsible
Team player with a positive attitude
Previous salon, beauty, receptionist, or customer-service experience is a plus
Basic knowledge of nail salon and beauty services is preferred
WHAT WE'RE LOOKING FOR
We want someone who can help create a welcoming, organized, and positive experience for every guest. The receptionist plays an important role in keeping the salon running smoothly, communicating with the team, and making sure our customers feel taken care of from the moment they walk through the door. If you are friendly, organized, hardworking, quick to learn, and enjoy working with people, we would love to hear from you!
Gloss Up Nail Bar & Headspa Waxahachie, Texas Pay: