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Gloss up nail bar
Nail Salon Front Desk
Career Insights for Concierge
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Based on Texas data
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What they do
A Concierge provides special assistance and courtesy services to guests and patrons at a hotel or club. Greets and provides services for building residents or tenants. Arranges reservations, purchases tickets, answers questions and responds to customer requests.
$34,969 / year median in Texas
+15% projected growth
Job Description
Gloss Up Nail Bar & Headspa is hiring a Receptionist to join our team! We are looking for someone who is friendly, professional, energetic, responsible, and able to multitask in a fast-paced salon environment.
RESPONSIBILITIES
- Welcome and greet customers with a warm, positive attitude
- Check customers in and out
- Answer phone calls and respond to customer questions
- Schedule and manage appointments
- Manage walk-in customers and coordinate appointments with technicians
- Operate the salon POS system and process payments accurately
- Communicate with nail technicians and HeadSpa technicians about appointments and customer needs
- Help customers select services and understand service pricing
- Assist technicians with supplies, drinks, color books, and other salon needs
- Keep the front desk and reception area clean, organized, and presentable
- Restock supplies when needed
- Help maintain a smooth customer flow during busy hours
- Handle customer concerns professionally and respectfully
- Follow all salon policies, procedures, and customer-service standards
- Assist with other salon duties as needed
REQUIREMENTS
- Must be 18 years old or older
- Friendly and welcoming personality
- Professional attitude and appearance
- Excellent customer-service and communication skills
- Able to multitask and work efficiently under pressure
- Fast learner and comfortable using computers and POS systems
- Able to stand and move around for extended periods
- Reliable, punctual, and responsible
- Team player with a positive attitude
- Previous salon, beauty, receptionist, or customer-service experience is a plus
- Basic knowledge of nail salon and beauty services is preferred
WHAT WE'RE LOOKING FOR
We want someone who can help create a welcoming, organized, and positive experience for every guest. The receptionist plays an important role in keeping the salon running smoothly, communicating with the team, and making sure our customers feel taken care of from the moment they walk through the door. If you are friendly, organized, hardworking, quick to learn, and enjoy working with people, we would love to hear from you!Gloss Up Nail Bar & Headspa Waxahachie, Texas Pay:
From $11.00 per hourBenefits:
Employee discountWork Location:
In personBenefits
- Dental Insurance
- Discounts/Reimbursements