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Hospitality
Entertainment / Recreation Attendant
Hockley, TX

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The Clubs at Houston Oaks

Outdoor Pursuits Attendant

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Job Description

Position Summary Houston Oaks is excited to welcome a passionate individual to our team! In this role, you will play a vital part in creating memorable experiences for our Membership while nurturing a supportive and inclusive environment rooted in integrity, community, and harmony. The Outdoor Pursuits Attendant supports the daily operation and execution of the club's outdoor recreation programs and activities. This position assists with providing exceptional outdoor experiences for members and guests through hands-on support of activities including shooting, fishing, ranch experiences, and special events. The Outdoor Pursuits Attendant helps prepare activity areas, maintains equipment, assists with member interactions, and ensures all programs are delivered safely, professionally, and in alignment with the club's standards for service and member satisfaction. This role works closely with the Senior Operations Manager and team to create memorable outdoor experiences while promoting safety, teamwork, and operational excellence, all aimed at fostering connections and ensuring our team thrives together in a spirit of collaboration and shared purpose.
Essential Duties and Responsibilities:
    Member Service & Guest Experience:
    o Assist members and guests with questions, activity information, reservations, and general outdoor pursuits inquiries. o Provide a welcoming and engaging experience while assisting participants throughout activities. o Ensure members and guests feel comfortable, informed, and supported during outdoor experiences. o Communicate member feedback, concerns, or requests to the Senior Operations Manager. o Assist with activity check-in procedures and required documentation.
      Program & Activities Support:
      o Assist with the preparation, setup, and execution of outdoor recreation activities and programs. o Support guided outdoor experiences including shooting, fishing, ranch activities, and special events. o Assist with participant instruction, safety briefings, and activity demonstrations as directed. o Help maintain daily activity schedules and ensure programs are organized and ready for participants. o Assist with setup, breakdown, and cleanup of activities, events, and program areas. o Provide support to enhance the overall quality and enjoyment of member experiences.
        Equipment & Safety:
        o Follow all departmental safety policies, procedures, and emergency action plans. o Assist in maintaining safe and organized activity areas. o Conduct routine checks of equipment and report any issues, damage, or maintenance needs. o Assist with cleaning, organizing, storing, and preparing outdoor recreation equipment. o Ensure equipment is properly maintained and ready for member use. o Immediately report safety concerns, incidents, or emergencies to appropriate leadership.
          Department Support:
          o Assist the Senior Operations Manager and team with daily operations and special events. o Support camps, tournaments, member events, and other department initiatives. o Assist with inventory tracking and organization of supplies and equipment. o Help maintain cleanliness, organization, and overall presentation of outdoor recreation areas. o Perform other duties as assigned.
          • Any other duties, as assigned.
          Required Skills and Qualifications:
          Strong communication and interpersonal skills with a focus on creating a positive member experience. Ability to work as part of a team in a fast-paced outdoor environment. Ability to provide professional and friendly service to members, guests, and fellow team members. Willingness to learn and assist with a variety of outdoor activities and programs. Ability to follow safety procedures and instructions. Commitment to providing exceptional service that makes a difference to our Membership.
          Working Conditions:
          • Ability to work holidays and occasional full weekends, particularly during peak outdoor events season.
          • Position requires working outdoors and exposure to varying weather conditions.
          • May involve working around outdoor recreation equipment, firearms, water activities, wildlife, and ranch environments.
          Physical Requirements:
          • Ability to stand, walk, and participate in physical outdoor activities for extended periods.
          • Ability to lift, carry, and move equipment weighing up to 50 lbs. regularly.
          • Comfortable working in varying outdoor weather conditions including sun, rain, heat, and cold.
          • Ability to safely assist members and guests during outdoor activities.
          • Visual ability to identify hazards and maintain awareness of surroundings.
          • Strong verbal communication skills to provide instructions and guidance in outdoor environments.
          Physical Functions:
          The physical demands and characteristics of the work environment are representative of those needed to successfully perform the essential functions of this role. We are committed to making reasonable accommodations to support individuals with disabilities in fulfilling these responsibilities.
          Pay:
          From $13.00 per hour
          Benefits:
          Employee discount Referral program Ability to
          Commute:
          Hockley, TX 77447 (Required)
          Work Location:
          In person

          Benefits

          • Dental Insurance
          • Discounts/Reimbursements