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Hospitality
Entertainment / Recreation Manager
Montgomery, AL
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$50,000 annually, including base salary + performance-based bonus opportunity About Club Pilates Club Pilates is a leading boutique fitness brand offering group Reformer Pilates classes designed for a wide range of fitness levels, ages, and abilities. With more than 1,000 studios worldwide, Club Pilates makes high-quality, equipment-based Pilates accessible to communities around the globe. Our East Montgomery studio is looking for a strong, sales-driven General Manager who can lead the business, develop a high-performing team, grow membership, and create an exceptional member experience. The Role The General Manager is responsible for the overall performance of the East Montgomery studio, with primary accountability for sales, membership growth, retention, team performance, and day-to-day studio operations . This is a hands-on leadership role. The General Manager serves as the studio's lead salesperson, coaches the sales team to achieve performance goals, actively develops community partnerships, and ensures members receive a consistently high-quality experience. The right candidate is competitive, accountable, organized, comfortable working with performance data, and capable of balancing sales leadership with operational execution. Key Responsibilities Own studio sales performance, including lead generation, follow-up, Intro bookings, membership conversion, and membership growth. Serve as a lead salesperson and consistently demonstrate effective consultative selling and closing behaviors. Establish clear daily, weekly, and monthly sales priorities for the team. Coach and hold team members accountable to sales activity, conversion, follow-up, and performance expectations. Use studio reporting and performance data to identify opportunities and develop corrective action plans. Drive revenue across memberships, retail, private training, and Teacher Training opportunities. Lead member retention efforts and proactively address member concerns, engagement opportunities, and cancellation risk. Recruit, train, schedule, coach, and develop studio sales staff. Coordinate effectively with instructors and studio leadership to support class scheduling and the overall member experience. Ensure Intro classes and prospective-member appointments are properly booked, confirmed, and supported. Develop local partnerships and grassroots marketing opportunities that generate qualified leads and increase community awareness. Plan and participate in studio and community events, including a minimum of one external grassroots or networking event each month. Maintain a welcoming, professional, clean, and organized studio environment. Ensure Club Pilates policies, procedures, administrative requirements, and operational standards are consistently followed. Manage inventory, studio supplies, and basic facility needs. Collaborate with district leadership and other Club Pilates General Managers to share best practices and improve performance. Take ownership of studio results and make sound day-to-day decisions in a fast-moving environment. What We're Looking For 5+ years of sales experience, preferably in fitness, wellness, retail, hospitality, membership, or another service-based business. Previous management or team leadership experience required. Demonstrated ability to achieve sales goals and coach others to improve performance. Strong understanding of lead management, follow-up, appointment setting, and closing. Comfortable using KPIs and business data to make decisions. Strong communication, leadership, and interpersonal skills. Highly organized with strong attention to detail and follow-through. Ability to build relationships with members, employees, community partners, and prospective clients. Comfortable working independently while collaborating with district leadership. Proficiency with computers, CRM or studio-management systems, and standard business technology. Working knowledge of social media and local marketing. Professional, dependable, punctual, and solutions-oriented. Interest in fitness, wellness, and helping others improve their quality of life. Ability to work a flexible schedule including weekdays, select evenings, and at least one weekend day. Compensation & Benefits Target annual compensation: $50,000 , consisting of base salary plus performance-based bonus opportunity.
Benefits include:
Employer-subsidized health insurance Dental and vision insurance Paid time off 401(k) with employer match, subject to eligibility requirements Employee discounts Complimentary or discounted Club Pilates classes Fitness-casual work environment Performance-based bonus and incentive opportunities