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Fitness Club Operations Manager LA Fitness - 3.1 Mountain View, CA Job Details Full-time $50,000 - $60,000 a year 6 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance Employee discount Gym membership Qualifications Phone communication In-person customer service Direct client contact Hiring Bachelor's degree Team management Problem-solving Health club & gym management Client interaction via phone calls Full Job Description City Sports Club, a leading fitness and sports club chain, is seeking a qualified Fitness Club Operations Manager to join our team. This full-time position offers a motivating work environment, competitive pay, and complimentary gym membership.

Key Responsibilities:

Deliver outstanding customer service to members and promptly resolve escalated issues. Meet and exceed revenue goals while maintaining high customer service standards. Updating past due accounts and renewing yearly paid in full accounts. Ensure the facility is friendly, clean, and well-maintained to enhance the member experience. Oversee a staff of front desk employees, child care staff and cleaning personnel, make/audit schedules, hire/train/manage all direct reports from onboarding to termination.

Requirements:

Four-year college degree and/or equivalent management experience Experience in retail, food, or hospitality is a plus. Strong customer service and communication skills with internal and external contacts. Ability to manage multiple priorities in a fast-paced environment. Courteous, tactful, and highly organized. Exceptional telephone skills. Must be at least 18 years old.

Work Schedule:

Monday -

Thursday:

9 AM to 6

PM Friday:

8 AM to 5 PM If you are passionate about fitness and have a knack for management, we encourage you to apply for this exciting opportunity at City Sports Club!

Job Type:

Full-time Pay:

$50,000.00 - $60,000.00 per year

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Shift:

Day shift

Work Location:

In person