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Entertainment / Recreation Manager
Acworth, GA
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This role includes weekday evenings and weekend mornings. KidsUnited is the leading brand in early childhood development through soccer. We're seeking a General Club Manager to lead presale efforts to build a core membership base and once open, foster a culture of learning and development for both the coaches and the families that attend the program. The General Club Manager is an outgoing, goal oriented, welcoming, and engaging leader who is focused on defining goals, training and developing their team, and delivering exceptional experiences for students, families, and staff. The role requires someone who is interested in center operations, driving sales and being a leader in staff development, curriculum delivery, and customer service. Applicants should have a passion for working with children, prior management experience, experience in membership based sales, and an outgoing personality to engage with families and create an exciting culture. Previous experience in athletics, coaching and working with children is a plus. This full-time role requires flexibility (including evenings and weekends.) The General Club Manager will supervise all staff and work closely with the Owner and the Franchisor.
Key Responsibilities:
Drive Growth & Business Performance
Create monthly KPIs and execute membership sales strategies to drive membership and revenue growth
Analyze conversion rates, retention, and revenues to optimize performance.
Develop and implement business to business relationships and local marketing initiatives to increase brand awareness within the community
Build and maintain a family oriented atmosphere in the facility for all Lead & Develop a KidsUnited Team
Recruit and coach a team of highly motivated and energized staff. This includes sales associates and coaches
Set clear performance expectations and hold the team accountable for results. Quality control to optimize the class experience
Foster a culture of service, excellence, and enthusiasm—everyone on the team should exude the KidsUnited culture
Ensure classes are performed optimally with an energetic and engaging atmosphere Deliver Unparalleled Customer Experiences
Be the face of your club
All staff and families should see you as a leader who fosters the KidsUnited culture in everything they do. Be very friendly and highly engaging
Ensure every class is held to the highest standard and coaches and staff perform above and beyond expectations.
Address parent concerns, manage feedback, and continuously improve the customer journey.
Ensure the facility is clean, safe, and operating at the highest standard. Operational Excellence & Execution
Perform and oversee daily tasks to ensure club efficiency and growth
Manage staff schedules, conduct payroll
Compliance with all KidsUnited processes and standards
Experience & Skills:
Must-Have Experience & Skills:
Sales & Business Acumen
You know how to sell, engage with parents, customers, and drive revenue.
Customer-Obsessed Mindset
Creating the KidsUnited experience
Children's Development
You must have a passion for working with children and families.
Leadership & Team Development
You're not only coaching children, but also coaching the staff to excellence
Strong Execution & Problem-Solving Skills
You tackle issues head on for quick and efficient solving.
High-Energy, Hands-On Approach
You thrive in fast-paced environments and love being in the action.
Positive Energy
You set the tone.
Your presence brings warmth, enthusiasm, and positivity that uplifts kids, parents, and staff the moment they walk in..
Preferred Experience:
Soccer background
Any personal or professional experience with soccer is a plus.
Coaching or early childhood education
Experience working with kids in a coaching or teaching setting is highly valued, especially with ages 1.