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Hospitality
Entertainment / Recreation Manager
Mansfield, OH

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YMCA

Aquatics Director

Job Description

Hiring Aquatics Director for the YMCA of North Central Ohio! Job Description Under the direction of the VP of Quality and Impact, in cooperation with other Y staff, the Aquatics Director will manage the operations of the Aquatics Department, including but not limited to program support, staff recruitment, staff supervision, pool safety management, and training/development. Candidate will hold a high level of fiscal responsibility for the Aquatics Department. The person must demonstrate a commitment to the YMCA Core Values of Caring, Honesty, Respect and Responsibility. Qualifications Minimum two years of aquatic management or supervisory experience. Experience leading and developing staff. Strong organizational, communication, and customer service skills. Ability to work evenings, weekends, and holidays as needed. Essential Functions Leadership & Operations Direct all day-to-day operations of the aquatic department. Recruit, hire, onboard, train, supervise, schedule, and evaluate aquatic staff. Foster a positive team culture through coaching, mentoring, and regular communication. Ensure all aquatic programs align with YMCA standards and strategic goals. Maintain adequate staffing levels for all aquatic operations. Safety & Risk Management Ensure compliance with YMCA, American Red Cross, state, and local health department regulations. Maintain a safe aquatic environment through routine inspections and preventative maintenance. Lead emergency response procedures and conduct regular emergency action drills. Investigate and document all incidents and accidents. Maintain required safety records and certifications. Program Development Develop, implement, and evaluate swim lessons, water fitness, safety programs, and specialty aquatic offerings. Expand participation through innovative programming and community outreach. Evaluate program effectiveness using participation, retention, and member feedback. Ensure all classes are well organized and provide high-quality experience. Staff Development Train and mentor lifeguards, swim instructors, and aquatic team members. Conduct regular in-service trainings and performance evaluations. Ensure staff maintain all required certifications. Promote professional growth and leadership development. Membership & Community Engagement Build positive relationships with members and guests. Address member concerns promptly and professionally. Promote aquatic programs and special events. Collaborate with schools, community organizations, and partners to increase participation. Budget & Administration Develop and manage the aquatic department budget. Monitor revenue and expenses to meet financial goals. Maintain accurate payroll, scheduling, attendance, and program records. Recommend equipment purchases and capital improvements. Facility Management Coordinate pool maintenance with maintenance staff and outside vendors. Monitor pool chemistry records and ensure compliance with regulations. Maintain aquatic equipment and ensure cleanliness of all aquatic areas. Ensure locker rooms and pool deck remain clean, organized, and welcoming. Physical Requirements Ability to stand, walk, bend, lift up to 50 pounds, and respond quickly to emergencies. Ability to work in warm, humid pool environments for extended periods. Ability to hear, see, and communicate effectively during emergency situations. Performance Expectations Success in this position includes: Maintaining a fully staffed and certified aquatic team. Achieving aquatic program enrollment and revenue goals. Maintaining compliance with all YMCA and regulatory safety standards. Building a positive, accountable, and mission-driven aquatic culture. Supporting the YMCA's annual campaign and community initiatives. Cause-Driven Leadership Competencies Communication & Influence Inclusion Emotional Maturity Developing Self & Others Change Leadership Collaboration Critical Thinking Program & Project Management Philanthropy Fiscal Management Required Certifications American Red Cross Lifeguarding (or equivalent) CPR/AED for Professional Rescuers First Aid Oxygen Administration Lifeguard Instructor (preferred or obtained within six months) YMCA Swim Lesson Instructor Trainer (preferred) Certified Pool Operator (CPO) or Aquatic Facility Operator (AFO) preferred