Job Description Help for Job Description. Opens a new window. Ready to dive into an exciting, one-of-a-kind opportunity? When it comes to your work, do you want to do more than just get your feet wet? At our water park, you'll play a key role in helping us deliver a memorable and positive experience for our guests. If you're passionate, positive and hard-working, wed love to have you join our team!
What you get to do:
You'll play a lead role in ensuring positive, safe, memorable guest experiences. You'll strive to exceed guest expectations while also overseeing the Aquatics team.
You will:
- Provide exemplary service and ensure Operations Standards are met by resolving guest concerns, investigating and providing recommendations to correct reoccurring guest issues, ensuring all team members are providing the highest level of guest courtesy, recognizing and rewarding team members who provide exceptional service
- Interview and hire leadership team members
- Supervise, train and counsel team members, team leads and assistant supervisors while enforcing and complying with safety procedures, guidelines and park policies and procedures
- Ensure compliance of Child Labor Laws with regards to breaks, lunches and hours worked per day
- Oversee water and first aid send-outs
- Monitor and control labor budgets as directed by the Aquatics Manager
- Manage the area opening and closing procedures and ensure all team members complete tasks within a timely manner