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Hospitality
Event Planner
Kailua-Kona, HI

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ACCESS DMC

Event Staff

Entry-Level JobVerifiedNo experience needed
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Job Description

Event Staff - Apply here https://form.jotform.com/staffing85/access-field-staff-application Position Summary At Access, Event Staff are the face of our events and play an essential role in delivering exceptional guest experiences. Whether welcoming attendees, supporting transportation, assisting with registration, coordinating activities, or helping behind the scenes, Event Staff ensure every program runs smoothly while representing Access and our clients with professionalism, energy, and hospitality. This is a W-2, non-exempt, part-time, on-call position supporting corporate meetings, incentive programs, conferences, special events, transportation services, tours, and hospitality experiences. Assignments vary by event, location, season, and business needs. Primary Responsibilities Guest Experience Deliver outstanding customer service and create a welcoming environment for every guest. Serve as a knowledgeable, friendly, and professional representative of Access and our clients. Anticipate guest needs and provide proactive assistance throughout the event. Maintain professionalism and composure in fast-paced environments. Event Operations Support onsite event execution, including setup, guest flow, activities, transportation, registration, tours, offsite events, dine-arounds, CSR activities, gifting, branding, room resets, and event breakdown. Follow event briefs, schedules, and operational instructions provided by onsite leadership. Assist with event logistics while adapting to changing priorities throughout the program. Maintain event spaces to ensure they remain organized, clean, safe, and guest-ready. Teamwork & Communication Report to the assigned Event Lead, Event Manager, Travel Director, or designated supervisor. Communicate professionally with guests, clients, venues, vendors, hotels, transportation providers, and fellow team members. Escalate guest concerns, safety issues, operational challenges, or schedule changes promptly. Support fellow team members to ensure overall program success. Professional Standards Arrive on time, in the required uniform, fully prepared for each assignment. Maintain a polished appearance and positive attitude. Protect confidential client and guest information. Follow all company policies, safety procedures, and client expectations. Represent Access with integrity, professionalism, and discretion at all times. Scheduling & Availability This position is event-based with flexible scheduling. Employees may accept or decline available assignments based on their availability. Once accepted, assignments are considered a work commitment. Shifts may include mornings, evenings, weekends, holidays, and multi-day events. Opportunities are generally available within your local market, with optional travel opportunities available for qualified staff. Qualifications Required Must be at least 18 years of age. Eligible to work in the United States. Reliable transportation to local event assignments. Excellent communication and customer service skills. Professional appearance and demeanor. Ability to work independently and collaboratively. Ability to remain active for extended periods, including walking and standing. Ability to lift up to 25 pounds with or without reasonable accommodation. Preferred Previous experience in hospitality, events, tourism, customer service, hotels, restaurants, entertainment, or guest services. Experience working in fast-paced, customer-facing environments. Comfortable using mobile communication and scheduling applications. What Success Looks Like Successful Event Staff consistently: Deliver exceptional guest experiences. Arrive prepared, reliable, and ready to contribute. Follow direction while demonstrating initiative. Communicate professionally with guests and team members. Adapt quickly to changing event needs. Demonstrate teamwork, flexibility, and a positive attitude. Represent Access with professionalism and hospitality. Employees who consistently demonstrate leadership, reliability, and strong operational performance may be considered for advancement into specialized staffing roles or Event Lead opportunities.
Pay:
$38.00 - $43.00 per hour Expected hours: 10.0 - 30.0 per week
Benefits:
Flexible schedule
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Dental Insurance