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Newport Aquarium Event Assistant - Part-Time Newport Aquarium

LLC - 3.7

Newport, KY Job Details Part-time $15 an hour 22 hours ago Benefits Profit sharing 401(k) matching Qualifications Customer communication Serving clients Customer service problem-solving Full Job Description Weekly hours cannot be guaranteed yet you will have flexibility to work around your schedule .

MAJOR DUTIES AND RESPONSIBILITIES

Meet with Event Service Manager prior to event to review event planner, staff timeline and floorplans Meet all third-party vendors upon arrival to check-in and help assist them to set-up location Ensure all third-party vendors are adhering to all Newport Aquarium policies & procedures Ensure all required set-ups reflect approved floorplans Confirm all set-ups are complete and all vendors (including F&B) are ready and in position prior to event start time Communicate event start to all parties involved and key activities/times throughout the night Works as a liaison between event client, catering team and exhibit operations staff Greet event client upon arrival and conduct periodic check-in's to ensure all client expectations are being met Be familiar with all Audio-Visual equipment and understand how to operate and troubleshoot A/V capabilities Event wrap-up with client at the conclusion of each event Ensure all third-party vendors clean up their space efficiently and assist them with exiting procedure Complete kitchen walk-through with catering team and both parties sign off on check-out sheet prior to their departure Complete final walk-through with Event Coordinator and Exhibits Team Lead to ensure the Aquarium has been prepared for next-day operations Prepare an event recap summary to be sent to Event Service Manager and General Sales Manager to include any issues that occurred, learning experiences and client/guest remarks Other duties as assigned

QUALIFICATIONS

Previous experience working events desired Must be 18 years old or older Reliable transportation is highly encouraged as public transportation usually stops running prior to the end of an event Strong customer service, time management and problem-solving skills needed Ability to multi-task in a fast-paced environment, with focused attention to detail Must be a team player, ready to help whenever and wherever needed Proficient in Microsoft Office (including Excel, Word, Outlook) Ability to work week days, evenings, and weekends

REQUIREMENTS

Successful completion of pre-employment criminal background check Physical strength, including the ability to lift up to 25 pounds Ability to remain stationary for long periods of time, ascend/descend stairs, bend and stoop. Immunocompetence (possible exposure to infections and parasitic disease).

WHAT YOU'LL GET

Profit Sharing and 401K Plan with company match Free entrance for you and your dependents which extends to most Herschend Enterprises' properties Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period Discounts at Sharky's Café, Sweet Dreams Candy Company, and the gift shop Discounted tickets and annual passes for friends and family Training and development You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start…and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people; all while providing the

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And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together. Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded.

Learn more at:

https://www.newportaquarium.com/Careers/Benefits/GrowU Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving - give us purpose and guidance.

Skills Preferred Project Management Communication Skills Behaviors Preferred Team Player:

Works well as a member of a group

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well

Motivations Preferred Work-Life Balance:

Inspired to perform well by having ample time to pursue work and interests outside of work

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.