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Manager of Events and Member Engagement

REPORTS TO

Associate Director of Advancement STATUS:

Full-Time, Onsite, Exempt Position Summary The Manager of Events and Member Engagement is responsible for the successful execution of the Museum's fundraising and stewardship events, with a primary focus on the annual gala (targeting $1 Million in revenue). This role is also responsible for the Farnsworth's membership program ($650,000 annually), in particular benefit fulfillment and planning of engagement opportunities for members at all levels. Key Responsibilities Events Serve as the lead logistical and administrative planner for the annual gala, working directly with the Associate Director of Advancement (ADoA). This includes managing venue contracts, catering, décor, vendor negotiations, entertainment, and on-site event execution, working with an outside event production company. Ensure timely and accurate fulfillment of all gala sponsor benefits, including coordinating recognition, seating, and special access for high-level gala supporters. Cultivate and solicit gifts for the Gala in coordination with full advancement team, in order to ensure fulfillment of fundraising goal. Plan and execute major donor cultivation and stewardship events, and other events as assigned. Manage budgets for all assigned events, negotiating contracts, tracking expenses, processing invoices, and ensuring cost-effective, high-quality event production. Work closely with the Manager of Development Operations and Development Associate to ensure accurate guest lists, ticket sales reconciliation, and timely event acknowledgment processes. Manage all food and beverage for monthly First Friday program. Collaborate with the communication and brand strategy team on event branding, invitation design, and promotional materials. Field private event rental inquiries with the potential to manage private event rentals in the future as the Museum's program develops. Member Engagement Develop, plan, and oversee a year-round calendar of events and programming for Farnsworth members, including high-level cultivation and stewardship events for the Museum's patrons program. Strategize and execute, in coordination with the Associate Director of Advancement, membership acquisition campaigns, renewal and reinstatement efforts, and benefit fulfillment, ensuring a seamless member experience and revenue growth of the program. Coordinate with the Development Associate on timely and accurate gift processing, data entry, and renewal & acknowledgment preparation. Lead the creation of all membership invitations, and member digital communications (email), in coordination with the Museum's communications and brand strategy department. Work closely with Visitor Services and Retail staff to train them on membership talking points, resolve complex member issues, and maximize on-site acquisition opportunities. Manage the operational budget for all Membership benefit fulfilment. Track, analyze, and report on key performance indicators (KPIs) including renewal rates, acquisition costs, average gift size, and campaign ROI, providing regular updates to the ADoA and Chief Advancement Officer. Qualifications Bachelor's degree required. Minimum of 3-5 years of direct experience in professional event planning, or work administering a membership program, or a combination of both, preferably within a non-profit or cultural organization. Proven track record of managing large-scale fundraising events that generate significant revenue. Highly organized with exceptional project management skills and the ability to manage multiple complex timelines simultaneously. Excellent negotiation, writing/communication, and interpersonal skills. Proficiency with event management platforms, donor databases (CRM), Office and Google suites. Must have regular access to a car and a valid driver's license. Must be able to work frequent evenings and weekends for event execution, and lift/move event materials (up to 25 lbs). About the Farnsworth Founded as a bequest of Lucy Copeland Farnsworth, the Museum opened its doors in 1948 in Rockland, Maine, with a singular mission to celebrate Maine's role in American art. The Farnsworth's primary purpose is to be a repository for American art objects related to Maine and a resource for all, including local and state residents, as well as tourists visiting from throughout the United States and abroad. Throughout the Museum's history, it has championed the unique role that Maine plays in the larger story of American art. The Farnsworth's collection of almost 16,000 works focuses on American art from the 18th century to the present, in all media, with a special emphasis on artists with deep connections to Maine. From purchasing works by a young Andrew Wyeth-becoming the first museum to do so-to collecting pieces by pivotal Maine artists such as Fitz Henry Lane, George Bellows, Rockwell Kent, Lynne Drexler, Lois Dodd, Daniel Minter, Ann Craven, and Jeremy Frey, the Museum has and will continue to represent the excellence of the arts in Maine. We are also broadening and diversifying collections to more fully reflect the breadth of Maine artists working today and the interests of our growing and multicultural audience. The Museum also cares for two historic properties: the Farnsworth Homestead, listed on the National Register of Historic Places in 1973, and the Olson House, joining the campus in 1991 and designated as a National Historic Landmark in 2011. The Farnsworth is the first art museum in Maine to receive accreditation by the American Alliance of Museums, which recognizes institutions that have demonstrated a commitment to excellence, accountability, and the highest professional standards in education, public service, and collections care.