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Assistant Events Coordinator - Aspire Key Responsibilities Event Coordination & Client Support Serve as a support contact for booked clients, helping translate contracts and event details into clear, executable plans. Assist with planning meetings, site visits, and final walkthroughs to confirm layouts, timelines, AV needs, catering details, and special requests. Assist with banquet event orders (BEOs), floor plans, timelines, and internal briefing documents. Communicate venue capabilities, policies, and preferred-vendor options clearly and professionally. Provide white-glove service so every client interaction feels personal, thoughtful, and high-end. Day-of Event Execution Support on-site coordination during events, including vendor arrivals, setup, guest flow, and timeline execution. Act as a polished venue representative for clients, vendors, and guests; resolve issues quickly and professionally. Partner with banquet, culinary, facilities, and operations teams to ensure service standards are met. Assist with setup and reset of event spaces as needed and confirm all details match the approved plan. Document event notes, issues, and client feedback for continuous improvement. Operational Collaboration Support communication consistency between sales and operations without owning the sales process. Administrative Responsibilities Maintain accurate event files, inquiry/handoff notes, and client communication records. Assist with contracts, deposits, payment schedules, and invoice follow-up as directed. Help gather testimonials, photos, and success stories for marketing. Prepare reports or recaps for leadership as requested. Qualifications 5 years minimum of experience in event coordination, hospitality, banquet operations, or luxury guest services. Strong organizational skills with the ability to manage multiple events and deadlines at once. Excellent written and verbal communication; polished, professional presence. Comfortable using calendars, CRM or event software, and Microsoft Office / Google Workspace. Ability to work a flexible schedule, including evenings, weekends, and holidays as events require. Ability to stand for extended periods and assist with light event setup as needed. Core Competencies Hospitality-first mindset with attention to detail Calm, professional problem-solving under pressure Strong follow-through and organization Team-oriented collaboration Poise, discretion, and brand-appropriate communication Commitment to Aspire's elevated service standards Why Aspire? Represent an elevated, upscale venue known for excellence and style Hands-on experience across corporate and social events in a distinctive East Tennessee setting Supportive team and leadership committed to high standards A refined environment where professionalism and hospitality are valued

Benefits Regular Compensation:

Starting pay $20.00/hr.

Day-of-Event Banquet Compensation:

Compensation for day-of-event work varies based on the event and gratuities received. Dental insurance Health insurance Life insurance Vision insurance Schedule Flexible schedule required, including nights, weekends, and holidays as guest and event demand requires Presence needed during peak events and key client appointments This is an opportunity to help deliver exceptional events at a one-of-a-kind destination that redefines recreation and hospitality in East Tennessee. The right candidate will be organized, service-driven, and ready to create lasting impressions for Aspire's guests and the community it serves.

Pay:

$20.00 per hour Expected hours: 30.0 - 40.0 per week

Work Location:

In person