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Now viewing: Verizon Team Member
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Pinnacle Tech Group
Verizon Team Member
Entry-Level JobVerifiedNo experience needed
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Job Description
Pinnacle Tech Group, is looking for a Full-time Verizon Team Member to bring Frontier's services to our customers, solutions that recently gained Verizon as a parent company. Our Verizon Team Member will also represent a network that now spans far beyond its former borders, helping our customers choose internet and television packages that fit their actual lives. As a Verizon Team Member, you'll meet our customers in person, introduce them to Frontier Fiber, and show them what happens when the internet actually does what it's supposed to. No technical lectures, just honest conversations about speed and entertainment. The Verizon Team Member will then learn what our customers actually watch, how they use the internet, and match them with the right plan. Responsibilities of the Verizon Team Member Connect with customers in person to introduce Frontier Fiber internet as the trusted solution for internet and entertainment, backed by Verizon's strength. Listen carefully to customer needs in person and present tailored internet plans that highlight speed, clarity, and reliability. Showcase the bundle's benefits in person, such as lightning‑fast downloads, smooth 4K streaming, and diverse channel lineups. Clarify the Verizon‑Frontier partnership in person, reinforcing consumer confidence by combining national corporate strength with local expertise. Guide customers toward the right plan that fits their specific lifestyle, budget, and family priorities. Convert curiosity into interest and enroll new users seamlessly into the platform by managing the account setup compliance. Qualifications of the Verizon Team Member A high school diploma or equivalent qualification is preferred. Genuine passion for customer service is a plus. Positive, approachable personality that builds lasting customer enrollment relationships Ability to thrive in collaborative teams, contributing to shared customer enrollment success. Customer focused ambition with persistence, staying motivated to achieve enrollment goals.