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Hospitality
Fast Food / Counter Worker
Santa Rosa, CA

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Zuru Ramen Bar

Front of House Team Member

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Job Description

Overview Join our dynamic team as a Front of House Team Member and become the welcoming face of our vibrant food service environment! In this energetic role, you will deliver exceptional customer experiences by providing friendly service, efficient order management, and maintaining a clean, organized workspace. Your enthusiasm and attention to detail will help create a lively atmosphere where guests feel valued and satisfied. This paid position offers an exciting opportunity to develop your skills in food preparation, POS operations, and customer service within a fast-paced, fun environment. Duties Greet customers warmly and assist with their food and beverage orders, ensuring accuracy and promptness. Operate POS systems such as Aloha POS and Micros POS to process retail sales transactions, handle cash register operations, and manage food service customer orders efficiently. Upsell menu items to enhance guest experience and increase sales opportunities. Prepare simple food items following safety standards, including handling ingredients and operating kitchen equipment safely. Maintain a clean workspace by adhering to sanitation and food safety protocols, including proper food handling and cleanliness. Manage cash transactions accurately, process payments, give change, and balance cash drawers at shift end. Support team members in food preparation tasks when needed and ensure the timely delivery of orders to customers. Qualifications Previous experience in quick service or fast food restaurant environments is highly preferred. Strong knowledge of POS systems such as Aloha POS or Micros POS; experience with cashiering or retail sales transactions is a plus. Demonstrated ability in food handling, food safety management, sanitation practices, and operating kitchen equipment safely. Excellent time management skills with the ability to multitask effectively during busy periods. Exceptional customer service skills with a friendly attitude and clear communication abilities. Basic math skills for processing cash transactions accurately. Food industry experience or café experience is advantageous but not required; enthusiasm to learn is essential. Join us to be part of an energetic team that values your contribution! We're committed to creating a positive work environment where your skills grow while delivering memorable experiences for our guests. All positions are paid roles dedicated to fostering a lively, efficient, and welcoming atmosphere for everyone involved!
Pay:
$18.21 - $28.00 per hour Expected hours: 25.0 per week
Work Location:
In person