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Hospitality
Fast Food / Counter Worker
Naperville, IL

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Afghani Box

Front of House Team Member/Customer Service

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Job Description

Overview Join our vibrant team as a Front of House Team Member/Customer Service professional! In this dynamic role, you will be the welcoming face of our establishment, ensuring every guest experiences exceptional service from the moment they arrive. Your energetic attitude and attention to detail will help create a lively, friendly atmosphere where customers feel valued and satisfied. Whether taking orders, handling transactions, or maintaining a clean and organized workspace, you'll play a key part in delivering a memorable experience that keeps guests coming back. This paid position offers an exciting opportunity to develop your skills in food service, sales, and customer engagement while working in a fast-paced environment. Responsibilities Greet customers warmly and assist with their food and beverage orders using POS systems such as Toast POS, Uber, grubhub. Manage customer orders efficiently, ensuring accuracy in food preparation instructions and timely delivery. Operate cash registers, process cash and card transactions accurately, and handle cash handling responsibilities with integrity. Upsell menu items and promote specials to enhance sales and improve customer satisfaction. Maintain cleanliness and sanitation standards by regularly cleaning workstations, dining areas, and kitchen equipment. Support food safety management practices by following proper food handling procedures and sanitation protocols. Assist in operating kitchen equipment when needed and support food preparation activities to ensure quality standards are met. Qualifications Previous experience in quick service or fast food restaurants, cafes, or food industry roles is highly desirable. Familiarity with POS systems such as Aloha POS or Micros POS is preferred. Strong time management skills to handle multiple tasks efficiently during busy periods. Excellent customer service skills with a positive attitude and clear communication abilities. Ability to perform basic math for cash handling, processing transactions, and inventory counts. Knowledge of food safety standards, sanitation practices, and proper food handling techniques. Experience operating kitchen equipment or working in a restaurant environment is a plus.
Languages:
(required:english), preferred: Farsi, Dari, Urdu, Hindi or Pashto. Join us to be part of an energetic team dedicated to creating enjoyable experiences for every guest! We value your enthusiasm, commitment to excellence, and passion for the food industry—apply today to start your journey with us!
Pay:
$15.00 - $17.00 per hour
Benefits:
Employee discount Flexible schedule Food provided Paid training
Work Location:
In person

Benefits

  • Flexible Work Schedules
  • Professional Development
  • Dental Insurance
  • Discounts/Reimbursements