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Hospitality
Fast Food / Counter Worker
Rockville, MD

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Matchbox

Food Service Associate

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Job Description

Matchbox is seeking a friendly, dependable, and customer-focused Food Service Associate to support daily restaurant operations and provide a positive dining experience for guests. This role involves assisting with food and beverage service, supporting order preparation and delivery, maintaining clean service areas, and working closely with kitchen and front-of-house team members. The ideal candidate is reliable, organized, and comfortable working in a fast-paced restaurant environment. Key Responsibilities Welcome guests and provide friendly, professional customer service. Assist with taking orders and answering basic questions about menu items. Support food and beverage service according to restaurant procedures. Help prepare, assemble, and organize orders as assigned. Deliver completed orders to the appropriate pickup area or table when needed. Communicate order details and special requests clearly to kitchen and service staff. Maintain clean, organized, and properly stocked dining and service areas. Restock napkins, utensils, containers, condiments, and other service supplies. Assist with clearing and resetting tables as needed. Follow food-handling, food-safety, sanitation, and cleanliness procedures. Support opening, closing, and routine daily restaurant duties. Help maintain smooth order flow during busy service periods. Work cooperatively with kitchen staff, servers, cashiers, and supervisors. Qualifications Previous restaurant, café, food-service, retail, or customer-service experience is helpful but not required. Friendly, respectful, and professional approach to guests. Strong communication and teamwork skills. Reliable, punctual, and responsible. Comfortable working in a fast-paced restaurant environment. Good attention to cleanliness, order accuracy, and service details. Able to follow written and verbal instructions. Willingness to learn menu items and restaurant procedures. Ability to stay organized while supporting multiple tasks. Ability to work effectively both independently and as part of a team. Benefits On-the-job training and support. Flexible scheduling may be available. Employee meal discounts or restaurant perks may be available. Opportunities to develop food-service and customer-service skills. Supportive and team-oriented work environment. Additional benefits may vary by position and employment status. About the Company Matchbox provides a restaurant dining environment focused on food, hospitality, and customer service. The restaurant team works together to maintain efficient daily operations, organized service areas, and a welcoming experience for guests.
Pay:
$23.00 - $28.00 per hour Expected hours: 33.0 per week
Benefits:
401(k) matching Dental insurance Health insurance Life insurance Paid time off Tuition reimbursement Vision insurance
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Financial Aid/Assistance
  • 401(k) Plans
  • Health Insurance