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Hospitality
Food Production Worker
Madera, CA

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Toca Madera Winery

Tasting Room Associate

Entry-Level JobVerifiedNo experience needed

Job Description

Overview Join our dynamic team as a Tasting Room Associate, where your enthusiasm for wine, exceptional customer service skills, and passion for the food and beverage industry will shine. In this lively role, you will create memorable experiences for guests by sharing your wine knowledge, guiding tastings, and providing personalized recommendations. Your energy and expertise will help foster a welcoming atmosphere that encourages guests to explore and enjoy our curated selection of wines. This paid position offers an exciting opportunity to develop your skills in hospitality, sales, and wine service while working in a vibrant environment dedicated to excellence. Responsibilities Greet guests warmly and guide them through tasting experiences with enthusiasm and professionalism Educate visitors about the wines offered, including details about flavor profiles, production methods, and food pairings Manage point-of-sale transactions efficiently using POS systems such as Commerce 7, including cash handling and credit card processing Upsell wine selections and related products by identifying guest preferences and offering tailored recommendations Maintain cleanliness and organization of the tasting room, ensuring compliance with food safety standards and proper food handling procedures Qualifications Previous experience in wine service, restaurant, or food and beverage industry preferred. Some knowledge of wines, including varietals, regions, and tasting techniques; familiarity with wine sales strategies is advantageous Excellent customer service skills with the ability to engage guests confidently and authentically Ability to work effectively as part of a team in a fast-paced environment while maintaining attention to detail Knowledge of food safety practices, serving protocols, and general food industry standards This role is ideal for individuals passionate about hospitality, eager to share their wine expertise, and committed to delivering outstanding guest experiences. If you thrive in energetic settings where your sales skills can flourish while promoting a love for fine wines, we encourage you to apply!
Pay:
$20.00 per hour
Work Location:
In person