Find & Apply For Gaming Supervisor Jobs in Carterville, Illinois

Location:

Illinois Salary:

$50K-$55K + quarterly profit sharing + gratuity (approx. $10K/year)

Benefits:

Standard benefits; regional relocation assistance available The Banquet Manager leads all banquet and event operations for a high-volume casino in Illinois, ensuring an exceptional guest experience across all functions and events. This role is responsible for managing and developing a high-performing banquet service team, overseeing event execution from setup to breakdown, and maintaining the highest standards of hospitality and operational excellence in a fast-paced, event-driven casino environment. Qualifications Proven experience as a Banquet Manager or senior event service leader within a high-volume casino, hotel, or similar large-scale hospitality environment Strong organizational and operational skills with a demonstrated ability to manage multiple events simultaneously while maintaining exceptional service quality and guest satisfaction Exceptional leadership skills with the ability to recruit, develop, and inspire a high-performing banquet service team while ensuring seamless event execution and adherence to casino brand standards Responsibilities Oversee all banquet and event operations for the casino, ensuring exceptional service quality, guest satisfaction, and seamless execution across all functions and events Lead, mentor, and develop the banquet service team while fostering a culture of hospitality, accountability, and continuous improvement in a fast-paced, high-volume casino environment Collaborate with culinary, sales, and casino leadership teams to ensure effective event planning, coordination, and execution that exceeds guest expectations and aligns with casino brand standards