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Now viewing: Cage/Vault Supervisor
LE
Lenape Entertainment LLC dba Casino Oklahoma
Cage/Vault Supervisor
Job Description
Essential Job Functions:
- Supervises and monitors the performance of cage employees.
- Supervises preparation of daily staff schedules to ensure adequate staffing to meet business needs.
- Evaluates and approves OT/early leave out in the absence of Director of Cage/Vault.
- Provides effective feedback and corrective action to staff members.
- Provides training to employees and ensures policies and procedures are effectively communicated to all employees.
- Ensures that cage/vault staff members are operating in accordance with company policy.
- Ensures that all transactions are counted and recorded accurately.
- Assists Director of Cage/Vault with shift paperwork, conducts investigation of variances that occur on assigned shift and reports these to management.
- Assists with the accurate recording of cage/vault transactions.
- Effectively presents information and responds to questions from employees.
- Resolves guest complaints in cage/vault area in a timely manner.
MINIMUM QUALIFICATIONS
Education:
- High school diploma or GED equivalent preferred
Training and Experience:
- One (1) year of supervisory experience in a high volume casino/hospitality cash handling position such as cashier or main banker.