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BELLFLOWER MADRES BRUNCH WHITTIER INC

Monrovia, CA Job Details Part-time $16.90 an hour 5 hours ago Qualifications Appointment scheduling Guest rapport building

Full Job Description Key Responsibilities Greeting and Seating:

Welcoming guests immediately upon arrival, providing menus, and escorting them to tables.

Reservation & Table Management:

Managing bookings, answering phone calls, and optimizing table rotation to balance staff workloads.

Waitlist Management:

Providing accurate wait time estimates to guests during busy periods.

Customer Service:

Addressing guest queries, accommodating special requests, and ensuring a welcoming atmosphere.

Support Roles:

Assisting service staff by cleaning/setting tables, stocking, and answering phones.

Safety & Logistics:

Adhering to safety/sanitation policies and sometimes handling takeout orders.

Required Skills and Qualifications Communication:

Exceptional verbal communication and interpersonal skills for interacting with guests and staff.

Multitasking:

Ability to manage high-stress situations, such as, "getting the servers in the weeds" during a rush,

Organization:

Strong attention to detail, particularly for seating charts and reservation books.

Availability:

Frequently requires flexible hours, including nights, weekends, and holidays.

Technical Skills:

Experience with POS systems or reservation software is preferred