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Fine Dining Host/Hostess

THE HERITAGE STEAKHOUSE LLC - 4.5

Santee, CA Job Details Part-time $16.90 an hour 2 hours ago Benefits Health insurance 401(k) Paid time off Qualifications Customer communication

Full Job Description Benefits:

401(k) Health insurance Paid time off Training & development

Job Title:

Fine Dining Host/Hostess Location:

Santee, CA Position Type:

Part Time About Us:

The Heritage Steakhouse is East County's first premier, upscale dining destination known for its innovative menu, craft cocktails, and its commitment to service. We are dedicated to creating unparalleled culinary experiences and fostering a culture of excellence while bringing something new to the community.

Job Summary:

We are looking for a fine dining host/hostess who is a master of first impressions and logistics. You will greet guests with sophisticated warmth, manage a complex reservation system with precision. Your goal is to maximize seating efficiency without compromising the calm, unhurried atmosphere that defines the fine dining experience.

Key Responsibilities:

Hospitality:

Providing a friendly and welcoming environment to ensure guest satisfaction and repeat business.

Professional Presentation :

Maintain an impeccable personal appearance, including a spotless uniform and meticulous grooming, as our professionalism sets the tone for the entire atmosphere.

Elite Reception:

Providing a warm, professional greeting and a departing \"thank you\" to every guest with impeccable posture and grooming.

Concierge-Level Care:

Managing coat checks, coordinating with valet services, and escorting guests to facilities.

VIP Identification:

Tracking regulars and special occasions (anniversaries, birthdays) to ensure personalized service from the moment they arrive.

Seating Excellence:

Escorting guests to their tables, presenting menus, and introducing their designated server by name.

Reservation Orchestration:

Managing complex booking software (like OpenTable or seven rooms) and answering inquiries regarding availability, menu details, and dietary accommodations. Mise en

Place:

Ensuring all menus are pristine (no stains or fraying) and the host stand is stocked and organized.

Floor Awareness:

Constantly monitoring table status (open, dirty, or finishing) to coordinate with bussers and servers for rapid resets.

Requirements:

Experience:

Minimum of 1-2 years in a full service restaurant

Communication & Interpersonal Skills :

Must excel at clear, courteous communication with both guests and internal teams.

Base Pay:

$16.90+ Tips