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Visitor Host E nga iwi, e nga karangatanga huri noa i te motu, tenei te mihi atu ki a koutou katoa. He piiraa tenei ki a koe. Haere mai ki te tono mo tetahi tuunga i te Kaunihera o te Taone o Ōtautahi. When you join the Christchurch City Council, you'll be getting involved first hand working to shape the future of this city, our communities and environment. As well as working with awesome people within the organisation, you'll find many opportunities to develop and progress your career with us. Christchurch City Council, where it's possible to love what you do. About the role | Ko te mahi nei Christchurch Art Gallery Te Puna o Waiwhetū is home to our city's treasury of art - a pātaka of unique images, memories and ideas. We have an exciting opportunity available to work within the Gallery's Visitor Services team to provide visitors with exceptional service, quality information and tailored opportunities for engagement with Gallery programming and events. Encourage customers of all ages to connect with Christchurch Art Gallery exhibitions, and promote our programmes, events, shop and facilities to visitors and stakeholders. Additionally, you will be responsible for: Warmly resolving all enquiries from walk in, electronic and phone in customers, as far as possible at first point of contact. Using your knowledge of the exhibitions and collection to provide informative and engaging visitors experiences. Supporting sales in the Design Store. Responding to and recording emergency incidents, accidents, customer problems, procedures for art works and complaints. Being part of an exciting schedule of exhibitions as well as a busy calendar of evening functions and events to host, if you're passionate about customer service and the visual arts this could be the perfect role for you!

Your responsibilities also include:

Manaakitanga. Looking after others by extending respect, hospitality, generosity, warmth and care to them in a way that both honours them and reflects yourself and our Gallery. Proactively provide exceptional service and support to customers in an efficient and effective manner. Carry out basic administration and POS operations accurately and in a timely way. Care for exhibitions and people in line with Gallery procedures and processes. Maintain an understanding of the Gallery programme and collection that will enhance and enrich your interactions. Develop an understanding of te ao Māori perspectives and tikanga, including accurate pronunciation of te reo Māori. Engage our visitors with these. We need someone who is familiar with the Gallery's much-loved collection and art in Aotearoa New Zealand, the Pacific and beyond. Our ideal candidates are people who can clearly deliver information and help our visitors connect with our exhibitions and programmes.