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Hospitality
Host / Hostess
Windsor Locks, CT
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SSP

Host/Hostess. Job in Windsor Locks Gr8Jobs

Job Description

SSP is seeking a professional Host/Hostess to welcome guests, manage traffic flow, and support meetings and events at our telecommunications-focused facilities. You'll greet visitors, coordinate seating or room assignments, manage check-in, and communicate with operations teams to keep schedules on track. In this role, you'll ensure a polished, safe, and efficient front-of-house experience that reflects SSP's safety-first, team-oriented culture while supporting staff and visitors working on wireless and public-safety communication projects. Responsibilities Warmly greet and check in guests, visitors, and vendors Manage seating charts, room assignments, and guest flow Maintain an organized waitlist or reservation system as needed Coordinate with operations and event staff to support schedules Answer phones and direct inquiries to the appropriate contacts Provide facility directions and basic information to visitors Maintain a clean, professional front-of-house area Support adherence to SSP safety and security procedures Assist with basic administrative or event setup tasks Escalate visitor or scheduling issues to supervisors promptly Required Skills Front-of-house operations Guest check-in and seating Reservation and waitlist management POS and payment basics Conflict de-escalation Professional phone and radio etiquette Multitasking in high-traffic environments Basic safety and emergency procedures Coordination with kitchen and service staff Customer service and hospitality

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