Find & Apply For Host / Hostess Jobs in Ocala, Florida

Job Description Help for Job Description. Opens a new window. Description The Host is the first point of contact for guests and is responsible for creating a warm and welcoming atmosphere. A friendly demeanor, customer service skills and the ability to multitask contribute to the overall success of this position. Greet and welcome guests as they arrive at the restaurant with a smile and positive attitude. Manage the flow of guests by taking reservations, assigning tables, and ensuring efficient seating. Learn how to calculate and provide accurate wait times and keep guests informed of the status of their table. Maintain a clean and organized front-of-house area, including the host/hostess station and waiting area. Communicate with servers and kitchen staff to ensure a smooth, coordinated and fair seating process to ensure servers are not overwhelmed or under seated. Escort guests to their assigned tables, present menus, and assist with seating arrangements. Accommodate special seating requests if possible. Engage with guests, anticipate their needs, and respond promptly to any inquiries or concerns. Maintain knowledge of the menu, daily specials, and restaurant promotions to provide accurate information to guests. Handle guest complaints or issues professionally or bring them to the manager when necessary. Assist in coordinating reservations and managing the wait list. Collaborate with the restaurant team to ensure exceptional customer service and satisfaction. Monitor and manage smooth and efficient table turnover. Maintain a professional appearance. Employer has dress code. Uphold high standards of cleanliness and hygiene throughout the restaurant Preform other duties as required Qualifications (Education, Experience, Technical Skills)

Education and Experience:

High Diploma or GED or an equivalent combination of education and experience. Previous experience in a restaurant or customer service role is preferred but not required Employer will conduct background check

Technical Requirements:

Verbal and written communication skills due to nature of job Ability to present information to management, customers, and staff. Ability to add, subtract, multiply, and divide.

Skills and Knowledge:

Ability to work flexible shifts, including days, evenings, nights, weekends and holidays, as required. Multitasking and time management abilities Ability to work in a fast paced environment while complying with all relevant legislation. Knowledge of food and beverage menus, including dietary restrictions and allergies Customer service and communication skills Critical thinking skills Basic math skills for handling payments and calculating tips Ability to stand, walk, and carry trays for extended periods. Personal Attributes Safety minded Professional demeanor Attention to detail Ability to work as part of a team. Team oriented/team player Commitment to diversity, equity and inclusion

Work Schedule:

Full Time and Part Time Salary:

DOE Colen Built Development provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Colen Built Development will provide reasonable accommodations for qualified individuals with disabilities. For instructions to apply, click the green "Apply" button.