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Host/Hostess Holiday Grill Coney Island Dearborn, MI Job Details Full-time $13.74 an hour 11 hours ago Benefits Free parking Snacks provided Employee discount Qualifications Cash amount verification Sales transaction processing Phone communication Basic math Sales order data entry Cash register operations Payment processing in food service POS systems Full Job Description Host/Hostess - Part Time Holiday Grill Coney Island | 22926 Michigan Avenue, Dearborn, MI Job Summary Join Holiday Grill Coney Island as a Host/Hostess and become the welcoming face of our family restaurant—a Dearborn favorite for over 30 years. In this hands-on, fast-paced hospitality role, you'll greet guests, manage carryout and cashier duties, and help ensure every visit and order is handled with care. If you enjoy interacting with people and thrive on organization and accuracy, this is a great opportunity to be part of a supportive team in a well-established, community-focused environment. Key Responsibilities Guest Service Welcome and seat guests promptly, communicating wait times and coordinating with the front-of-house team. Deliver patient, friendly, and respectful service to every guest and delivery driver. Answer questions about menu items and specials without pressuring guests. Carryout & Order Management Answer phones, take accurate carryout and delivery orders, and enter them correctly into the POS system. Monitor, pack, and verify all carryout, phone, online, and delivery orders for accuracy and completeness. Label, seal, and organize items according to restaurant procedures, separating hot and cold foods as needed. Confirm order details and payment status before releasing to customers or drivers. Cashier & Administrative Responsibilities Process cash and card payments, handle change, and issue receipts accurately. Follow procedures for discounts, voids, refunds, and cashouts after training. Reconcile payment records and report discrepancies promptly to management. Complete opening, closing, and shift-change checklists and communicate important shift information to the next team member. Restaurant Operations Keep the host stand, checkout counter, menus, and carryout area clean and organized. Restock packaging, utensils, and supplies as needed. Assist with resetting tables and preparing for busy periods. Follow all food safety and handwashing procedures and refer allergy questions to the manager or kitchen. Requirements Dependable and punctual, with reliable attendance and communication about schedule changes. Friendly, patient, and professional demeanor with guests, coworkers, and delivery personnel. Ability to perform basic math, count cash accurately, and learn POS/order entry systems. Strong organizational skills and ability to multitask in a fast-paced kitchen and front-of-house environment. Receptive to feedback, responsible, and committed to following procedures and correcting mistakes. Minimize personal phone use during shifts to maintain focus on guest service and order accuracy. Previous restaurant server, cashier, or customer service experience is a plus. Ability to stand, move, and carry orders during shifts (reasonable accommodation available). Why You'll Love Working Here Be part of a welcoming, family-owned full-service restaurant with a loyal customer base. Work in a supportive, team-oriented hospitality environment. Opportunities to learn various front-of-house and kitchen operations skills. Flexible scheduling and fair management. Commitment to equal opportunity employment and workplace accommodations. Join the Team If you're detail-oriented, enjoy working with people, and want to grow your hospitality skills at a well-loved Dearborn restaurant, we encourage you to apply today!