Front Desk Agent Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Register guests and assign rooms, ensuring all necessary information is obtained
- Answer phone calls and respond to guest inquiries, providing accurate and helpful information
- Handle guest check-ins and check-outs efficiently and accurately
- Process payments and maintain accurate records of guest transactions
- Assist guests with any requests or issues during their stay, ensuring their satisfaction
- Maintain a clean and organized front desk area
Experience:
- Previous experience in customer service or hospitality is preferred
- Familiarity with phone systems and basic computer skills
- Excellent communication and interpersonal skills
- Strong attention to detail and ability to multitask in a fast-paced environment
- Ability to remain calm and professional in stressful situations
- Knowledge of guest relations principles and practices We offer competitive pay, flexible scheduling, and opportunities for career growth.
If you are a friendly, customer-focused individual with a passion for providing exceptional service, we would love to hear from you. Please submit your resume along with a cover letter detailing your relevant experience to be considered for this position.
Job Type:
Part-time Pay:
$11.00
00 per hour
Benefits:
Employee discount Flexible schedule
Experience:
Hotel experience: 1 year (Preferred) Ability to
Commute:
Bessemer, AL 35022 (Preferred)
Work Location:
In person