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Now viewing: Hotel Front Desk Clerk
TT
The Tangerine
Hotel Front Desk Clerk
Entry-Level JobVerifiedNo experience needed
Job Description
Hotel Front Desk Clerk The Tangerine Burbank, CA Job Details Full-time From $18 an hour 12 hours ago Benefits Free parking 401(k) Employee discount Qualifications Customer service Hotel and accommodations guest check-in Cash handling Full Job Description Overview Join our dynamic hospitality team as a Hotel Front Desk Clerk, where your enthusiasm and dedication will create memorable experiences for our guests from the moment they arrive. In this lively role, you'll be the friendly face that welcomes visitors, manages guest inquiries, and ensures smooth check-in and check-out processes. Your energy and professionalism will set the tone for a positive stay, while your multitasking skills keep operations running seamlessly. If you thrive in a fast-paced environment and love delivering exceptional customer service, this opportunity is perfect for you! Responsibilities Greet guests warmly upon arrival, ensuring a welcoming atmosphere that reflects our commitment to hospitality excellence Manage guest check-in and check-out procedures efficiently using hotel management software Handle guest requests, inquiries, and complaints with professionalism and a positive attitude Operate multi-line phone systems to answer reservation inquiries. Maintain accurate records of guest information, reservations, and billing details Provide information about hotel amenities, local attractions, and transportation options to enhance guest experiences. Qualifications Proven experience in hospitality management or hotel front desk operations preferred Bilingual or multilingual skills are highly desirable to serve diverse guests effectively Strong customer service skills with a friendly, approachable demeanor Knowledge of hotel management systems and front desk software is a plus Excellent phone etiquette and ability to handle multi-line phone systems confidently Previous hotel experience or resort background is advantageous Ability to work flexible hours, including weekends Join us in creating welcoming environments where every guest feels valued! Your enthusiasm will help shape memorable stays for travelers from around the world!