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Job Responsibilities:

Deliver prompt, efficient and courteous service to guests in accordance with established standards.

Welcome / Greet

guests in a genuine and warm manner, performing check in and out processes efficiently and in a timely manner. Explains the property and spa treatments to guests concisely, using excellent communication skills. Monitors guests' needs on a continual basis, ensuring all requests will be promptly fulfilled. Participates with others as a proactive team player to produce a smooth and well-rounded guest experience. Assists other employees with side work, opening/closing duties as necessary. Assist in all areas of the front office and spa, TEAMWORK is a must Schedule lunches for therapists at appropriate times throughout the day. Above average multi-tasking skills. Thrives in a fast-paced environment. Ability to perform basic and intermediate math. Ability to use computer systems and other system applications such as Opera, Alice, Canary, Book4time, Ask suite, etc. Ability to present self in a professional, pleasant, confident and well-groomed manner. Ability to work effectively with other department employees and guests Work closely with spa group sales staff to accommodate group reservations Complete daily spa check-ins/pickups Confirm Spa bookings and review intake forms. Balance Book4Time Assist with room utilization with therapists Accountability for cash banks, deposits, and all POS transactions and reports. Follow all department policies and procedures.

Required experience:

At least 18 years of age. High School Diploma or equivalent 2 years Customer Service in a hotel or retail store OPERA, BOOK4TIME and Canary familiarity is a HUGE Advantage!

Job Type:

Full Time Open Availability Working weekends and holidays is a must!

Perks:

401k Plan Vacation Pay Sick Pay Dental Benefits Life Insurance Paid Holiday (6) Vision Benefits Paid Health Insurance Benefits (HMO Premium Employee Portion) JRNL Two Bunch Palms is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristics protected by law.","type","jobPosting","source","LC","accountId","43044655","organizationName","JRNL TWO BUNCH PALMS LLC","applicationUrl","https://www.indeed.com/viewjob?jk=788ba9a402a8c20c","Desert Hot Springs, 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Find & Apply For Hotel Desk Clerk Jobs in Desert Hot Springs, California

Guest Service Agent - Open Availability