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Now viewing: Front Desk Agent
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Capri Laguna on the Beach
Front Desk Agent
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Job Description
Join our team Capri Laguna on the Beach is committed to providing an exceptional workplace environment, allowing each of our employees to achieve their fullest potential. We're focused on Making Memories for Every Guest. Are you ready to take your career to the next level? We are seeking a skilled individual in customer service and sales to fill a pivotal role at our Hotel. This position offers a unique opportunity for you to showcase your talents and grow in your career. Key Qualifications Minimum of 2 years' experience as a front desk agent in a hotel customer service Minimum of 2 years' experience in hotel sales operations environment Familiarity with hotel booking system OPERA and basic computer skills College Degree Exceptional communication and customer service abilities Ability to handle multiple tasks in a fast-paced environment Your Role As a member of the Capri Laguna team, your responsibilities will include Hotel sales, welcoming guests, managing check-ins and check-outs, answering phone inquiries, and providing information about the hotel and the local area. You will also be tasked with addressing guest requests, resolving any issues that may arise, ensuring that all guest needs are met and complete any other tasks assigned by the General Manager.