Find Jobs
Find Jobs Near You – Available Work in Your Location
Find & Apply For Hotel Desk Clerk Jobs in Marina del Rey, California
Browse jobs from a variety of sources below, sorted with the most recently published, nearest to the top. Click the title to view more information and apply online.
Skip to job details
Now viewing: Hotel Front Desk Agent / Night Audit
C
Courtyard & Residence Inn by Marriott
Hotel Front Desk Agent / Night Audit
Job Description
Hotel Front Desk Agent / Night Audit Courtyard & Residence Inn by Marriott Marina del Rey, CA Job Details Full-time $26 an hour 1 day ago Benefits Health insurance Dental insurance 401(k) Vision insurance Employee discount Life insurance Qualifications Bilingual Computer operation Teamwork Interpersonal skills Manual handling Hotel experience Full Job Description
POSITION SUMMARY
Promote an atmosphere that ensures pro-active, friendly and efficient services for our Guests. Ensure Guests needs are meet and expectations are exceed. Follow company Pillars.KEY DUTIES & RESPONSIBILITIES
Exceed Guest Expectations by: ▪ Providing a warm welcome ▪ Making the visit memorable ▪ Own it! ▪ Acting as an Ambassador to guests ▪ Deliver Quality Everyday ▪ Communicate with a Smile ▪ Project a hospitable Demeanor ▪ Demonstrate teamwork ▪ Keep it clean and safe ▪ Attempting to resolve complaints immediately- Follow proper cash / check / credit card/ AR control procedures
- Follow SOPs for registering guests
- Follow requests by Sales Department for up-selling, marketing packages.
SKILLS, KNOWLEDGE & ABILITIES
- Excellent Interpersonal skills: ability to engage guests and other employees
- Knowledgeable about your Property's layout, facilities and services and the local area, including attractions and amenities so that you can answer questions from Guests.
- Strong computer skills, able to input reservations
- Well Groomed, professional appearance
- Enjoy selling/ marketing the hotel in person and on the phone
- Excellent verbal communication skills
- Bilingual is plus
- Fosse is a plus
CORE COMPETENCIES
- Energetic, Must have a sense of urgency
- Honest, ethical
- Extrovert, friendly
- Problem Solve; able to "think on your feet"
PHYSICAL REQUIREMENTS
- Able to work a varied schedule including Night Audit, nights and weekends as the business dictates
- Ability to work on a computer for extended of time (maximum 5 hours at a time, 8 hours in total/day)
- Ability to stand for long periods of time (maximum of 5 hours at a time, 8 hours total a day)
- Ability to speak and hear on a phone within a shared work space
- Must be able to handle stress; from Guests and Employees
- Ability to lift or carry up to 50 pounds.