Find & Apply For Hotel Desk Clerk Jobs in Dover, Delaware

Do you enjoy working with people? Do you have a spirit to serve? Then come join the Brighthearted™ team at the Hilton Garden Inn

• Dover!

We are currently interviewing for exceptional people to work in all departments of our Housekeeping Department. Our Associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Hilton Garden Inn Dover may be your perfect match. Lobby Attendant (Houseperson) This position is responsible for maintaining a high standard of cleanliness throughout the hotel. House Attendants refresh and maintain all public areas of the property.

Responsibilities:

• Empty trash containers throughout hotel
• Vacuum all public areas, halls, and banquet space
• Clean interior/exterior windows as necessary
• Ensure clean/dirty linen is moved throughout the hotel in a timely manner
• Ensure Housekeeping carts and rooms are stocked
• Respond to all hotel guests efficiently and in an appropriately friendly manner
• Greet guests that you encounter during your shift with a friendly smile
• Sweep/Mop all public areas
• Maintain parking lot/grounds free form trash

Responsibilities:

• Customer Service
• Responds promptly to customer needs, requests for service and assistance. Respond to special requests and complaints from guests. Delivers cribs, rollaway beds, extra linen or other special guest requests items to guest rooms. Plans work schedules and room assignments with minimum disruption to guests.
• Team Work
• Treats people with respect. Keeps commitments. Upholds organizational values. Assists with preventative cleaning programs as assigned. Assists with the transportation of soiled linen containers and clean linen carts. Removes trash and dirty linen from room attendant carts.
• Quality
• Demonstrates accuracy and thoroughness; monitors own work to ensure quality. Maintains cleanliness of storage and laundry rooms. Rotates linen and replenishes storeroom supplies. Spot cleans walls, carpets, light fixtures, etc. Examines carpets, drapes and furniture for stains, damage or wear.
• Quantity
• Meets productivity standards and completes work within a timely manner. Completes tasks within approved budget and time.
• Safety and Security
• Observes safety and security procedures; reports potentially unsafe conditions; uses chemicals and equipment properly. Wears gloves while handling soiled linen. Responsible for any assigned keys and for following key control policies. Cleans snow and debris from sidewalk.
• Dependability
• Is consistently at work and on time. Arrives at scheduled meetings and appointments on time. Is able to meet the demands of the industry with regard to working holidays and weekends.
• Initiative
• Volunteers readily. Asks for and offers help when needed. Check with supervisor upon completion of shift before leaving for the day. Updates room status in a timely manner as necessary.
• Compliance
• Report all lost and found articles to supervisor.

Reports equipment problems to maintenance.

Overall Qualifications:

• Strong attention to detail
• Strong customer service skills
• Basic English communication skills
• Ability and willingness to stand for 8-10 hours at a time and perform repetitive motions
• Ability and willingness bend, stretch, reach, and push up to 20-30 lbs. depending on position. You will also lift or move up to 50 lbs. occasionally.
• Ability and willingness to work a varied schedule which includes working on weekends and holidays
• Previous experience in housekeeping is strongly preferred

THIS IS A PART TIME POSITION

Friday and Saturday Nights. Pease do not apply if you cannot work on Friday and Saturday Nights. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, disability status, protected veteran status, or any other characteristics protected by law. As a Hilton Team Member, you are also provided with industry travel discounts. What are you waiting for? Send your resume today for immediate consideration! Please apply in person or send resume ONLY. Phone calls for this position will not be accepted. Due to the large volume of applications received, we will not be able to update individuals on the status of their application. Welcome to Our Garden!

Pay:

$16.00 per hour

Benefits:

Dental insurance Employee discount Health insurance Paid time off Vision insurance

Work Location:

In person