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Hospitality
Hotel Desk Clerk
Brandon, FL

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Welly Dental Studio

Dental Treatment Coordinator

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Job Description

At Welly Dental Studio, we believe dentistry can feel calm, personal, and unrushed. We're a privately owned boutique practice built around one idea: a better dental experience. That experience begins the moment someone calls or walks through our door, which makes this one of the most important roles on our team. We're looking for a Treatment and Experience Coordinator who is warm, polished, and detail-minded, and who is as comfortable welcoming a nervous new patient as walking someone through their financial options. This role covers everything our front desk does, with an added focus: you'll own treatment presentation, insurance, and the financial side of each patient's care. What you'll do At the front desk
  • Welcome every guest by name and set a calm, gracious tone
  • Answer calls and messages and book reservations with confidence
  • Confirm upcoming visits and make sure digital forms are complete beforehand
  • Check patients in and out and collect payment at time of service
  • Keep our reception space beautiful, stocked, and guest-ready
  • Prepare for our morning huddle so the day runs on time Your treatment and financial focus
  • Present treatment plans clearly, so patients understand the why and never feel sold to
  • Walk patients through costs, insurance coverage, and payment options
  • Share our membership plan and financing options (CareCredit, Cherry)
  • Verify insurance eligibility and benefits before each visit
  • Submit claims, review EOBs for accuracy, and resolve discrepancies
  • Follow up on outstanding balances
  • Schedule treatment so accepted care gets on the books and the day stays balanced
  • Keep hygiene recare current and reach out to patients who are overdue What you'll need
  • Dental front office experience, including presenting treatment and verifying insurance (required) You may be a great fit if
  • You hold yourself to a high standard and welcome feedback with an open mind
  • You have a hospitality mindset and people feel at ease around you
  • You're organized and steady when the day gets busy
  • You take initiative and think of the patient first
  • You're comfortable with money conversations
  • You learn new software quickly (we'll train you) Nice to have
  • Experience with Oryx or another dental practice management system
  • A background in hospitality, concierge, or boutique wellness Why you'll love it here
  • A four-day work week with every Monday off
  • A modern, boutique studio designed to feel like hospitality, not a clinic
  • A small, supportive team where your ideas shape how we grow
  • Unrushed scheduling that lets you give patients real attention
  • Direct access to the owners and room to grow with the practice
  • Flexible unpaid time off: no fixed cap on days, just advance notice and team coverage
  • A one-time uniform allowance when you join Schedule
  • Four-day work week: Tuesday through Friday, with a three-day weekend every week
  • Shift hours 8:00 AM to 6:00 PM, with a one-hour lunch
  • Morning huddle at 8:40 AM
  • Patient hours 9:00 AM to 5:00 PM Pay and job type
  • Pay:
    $24 to $27 per hour, based on experience
  • Job type: Full-time, in person,
Brandon, FL Pay:
$24.00
  • $27.
00 per hour Expected hours: 36.0 per week Application Question(s): This role is on-site in Brandon, Tuesday to Friday, 8:00 AM to 6:00 PM. Can you commit to that schedule consistently? A patient's portion for a crown is $900 and they hesitate. In two or three sentences, what do you say? Describe a time you received feedback about your work that you disagreed with. What did you do?
Experience:
Dental front office: 2 years (Required)
Work Location:
In person

Benefits

  • Paid Time Off (PTO)
  • Dental Insurance