Find & Apply For Hotel Desk Clerk Jobs in Cape Canaveral, Florida

Job Description Help for Job Description. Opens a new window. Guest Services Associate - Radisson Resort at the

Port Requirements:

High School Diploma or equivalent Minimum 6 months experience Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service skills Communication and organizational skills This position requires standing for the shift. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments We participate in the E-Verify program.